While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
If I could give negative stars, I absolutely would.
My 75-year-old parents parked in a handicap space with their legally issued handicap placard clearly displayed. Within one hour — almost to the minute — their vehicle was towed. They did not see any clearly visible indication that the space was considered “private property,” and nothing about the situation justified such an aggressive and immediate tow.
Towing elderly, disabled individuals who are properly displaying a handicap placard is not just bad business — it is predatory. The speed at which the tow occurred strongly suggests this is not about parking enforcement, but about generating towing revenue.
This feels like a deliberate setup targeting vulnerable people who may not notice small or poorly placed signage.
Shame on you for treating elderly, disabled individuals this way.
JV
john v
Jan 19, 2026
5.0
buen lugar para comer
II
Irving
Dec 9, 2025
5.0
very helpful and friendly staff with fast service. great and unexpected service for a fast food place, gladly come everyday i work in the area.
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