Taco Bell

Reviews

• CP

  Christina Parent

  Nov 8, 2025
  1.0
  Fourth time this month my order has either taken 20 minutes even though we ordered ahead, 30 minutes prior we spent 20 minutes waiting in the damn pickup area even asking twice what the hold up was. If they don’t take an eternity to complete the order they somehow manage to forget items or miss customizations to the orders. This has to be one of the most poorly run stores around I’d rather drive 20min to the next one to avoid what a crapshow this one habitually is. Even other customers were complaining amongst each other. Date of crappy service 11/8/25 5:40pm
• JB

  J B

  Oct 18, 2025
  5.0
  The food has been consistently great since the remodel. I really appreciate how hard working the staff have been, both keeping waits short and the food well made. I hope they know that customers notice that they've been doing a great job!
• SC

  Shad Caron

  Oct 16, 2025
  3.0
  The parking lot is a cluster buster thats for sure.
• PP

  Paige

  Sep 20, 2025
  1.0
  This location recently underwent a full remodel, but unfortunately, the service has taken a serious turn for the worse. I placed a mobile order, and the app told me my food would be ready by 6:37 PM. Over 20 minutes later, just after 7 PM, they finally marked it as ready. When I approached the counter to pick it up, an employee told me to my face that it actually wasn’t ready, and that they just mark orders as complete to avoid getting in trouble for delays. I was stunned that he openly admitted that. In total, I waited nearly an hour for just six items. If this is the result of a remodel, it’s hard to see what improved. Absolutely terrible service.
• RR

  Rodney

  Sep 15, 2025
  3.0
  After the remodel, looks great, refreshed store. Here is the rub with Taco Bell in general if you are ordering via the mobile app, and especially if they are understaffed (which they were) and busy (which they were.) Don't use the mobile app, unless you are picking up from drive-thru. Drive-thru is prioritized above all the orders, period! Dine-in (order via kiosk or desk) is prioritized above any mobile app pick-up orders inside. So, if you order via mobile and pick up inside, your order will be pushed to the last, even if someone comes in after you and uses the kiosk. This was also confirmed by the front desk TB employee, who said, "that is how our system works, and we can't do anything about it." They basically make ordering via mobile app (which they heavily market you to use) obsolete for the most part, unless you like to wait for 40 minutes, like I and many others did. Never again.

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