Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of slow service and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrect items, leading to dissatisfaction.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and food preparation areas.
Operational Hours
Customers expressed frustration over inconsistent closing times, with reports of the restaurant closing earlier than advertised.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
ML
Mircea Luana
5 days ago
1.0
Extremely disappointing experience. The posted closing time is 11:00 PM, yet at 10:35 PM the doors were already locked. We went to the drive-thru window hoping to place an order, but we were completely ignored — not even an acknowledgment or explanation.
It is unacceptable to advertise business hours until 11:00 PM and then close earlier without any notice. This shows a clear lack of professionalism and respect for customers.
Very disappointed!!!!!!!
EK
Evie kekic
6 days ago
2.0
Since all that's going on on the social media platforms and in the news regarding McDonald's we have chosen to stop going
BH
Bertha HUDSON
Feb 10, 2026
1.0
Ordered a McDouble Meal Deal, nuggets were old cold and stale. Yuck . The small fries had about 9 fries. Like.less than half the bag was full. I took the food back. And they took 15-20 mins to correct my order. There were no customers inside or outside either time
UnREAL
AA
Angie
Jan 29, 2026
1.0
“Worst McDonald’s ever. The Flag City location completely messed up my order and didn’t even care. Tonight’s staff was rude, slow, and acted like it was my fault THEY got it wrong. Food was cold, items were missing, and the service was trash. Total waste of money. Not coming back.”