Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and inattentive service.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and dining areas, with some customers noting unsanitary conditions.
Pricing
Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile app transactions, leading to frustration among customers.
BJ
Brittany Johnson
4 days ago
5.0
Good fast customer service
GP
Giselle Penaloza
Nov 16, 2025
1.0
I came to this McDonald's because it is close to where I work, but unfortunately I was very disappointed today. To begin with they got my order wrong multiple times, which meant I had to kept returning back and hope they get my order right. After countless of times of this back and forth I realized I spent my entire lunch just trying to get my order and I was disappointed, I understand that people make mistakes which is why I didnt mind returning the first time but it just kept happening. Once I got back to work and unpacked all of my food I had seen they gave me almost empty fries. With the amount of times I returned because they got my order wrong I'd have expected them to at least give me normal portions, but I was disappointed once again. Not only did I waste almost all of my lunch trying to get the right order, they barely even gave me food, if I could give 0 stars I would. I am very disappointed and full of dismay, I would not recommend coming here.
NG
Ninja Girl
Nov 13, 2025
1.0
I specifically asked for French fries Xtra crispy and the guy said yea ok. They weren't. I hate wilty fries. So for that they get 1 star.
DF
deaven fonseca
Oct 30, 2025
5.0
My experience at McDonald's was incredible enjoyable with my Granddaughter!
KK
Kate
Oct 26, 2025
2.0
Cold food. Handed over sodas spilling out through the lids. Gave no napkins.
Disappointed a 23$ meal cost me a car detail.