Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others complained about cold or improperly cooked items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported unprofessional behavior and poor handling of complaints.
Cleanliness
Several reviews noted unsanitary conditions in restrooms and general cleanliness issues within the restaurant.
PA
Paul Alves
Jan 2, 2026
5.0
Easy to order with touch screen or service by assistant
YS
Young Simba
Dec 30, 2025
1.0
Asked for cooked to order gave me a fresh patty gave me a bread tougher then brick I’m pretty sure if it was a soft bun it would be crumbling like that I’m pretty sure it’s supposed to be a steamed bun you be the judge if that’s steamed or a super old bun
GG
Guerro
Dec 25, 2025
1.0
Don't recommend this particular McDonald's drive-through speaker sucks you always have to repeat yourself multiple times to get your order. One or two items are always missing in the order. The Customer Service sucks, the managers like to argue with the customer when confronted about missing items. Particularly this female at the bottom, she goes by the name of Brianna or Bri anybody else experience this problem with this particular manager or worker.
DH
Danny Haro
Dec 13, 2025
4.0
Fine. For fast food
GP
Giselle Penaloza
Nov 16, 2025
1.0
I came to this McDonald's because it is close to where I work, but unfortunately I was very disappointed today. To begin with they got my order wrong multiple times, which meant I had to kept returning back and hope they get my order right. After countless of times of this back and forth I realized I spent my entire lunch just trying to get my order and I was disappointed, I understand that people make mistakes which is why I didnt mind returning the first time but it just kept happening. Once I got back to work and unpacked all of my food I had seen they gave me almost empty fries. With the amount of times I returned because they got my order wrong I'd have expected them to at least give me normal portions, but I was disappointed once again. Not only did I waste almost all of my lunch trying to get the right order, they barely even gave me food, if I could give 0 stars I would. I am very disappointed and full of dismay, I would not recommend coming here.