Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or improperly cooked food.
Cleanliness
Concerns about cleanliness, particularly in restrooms and dining areas, with some customers noting dirty tables.
Speed of Service
Long wait times reported, especially in drive-thru, with some customers experiencing delays of over 20 minutes.
PK
P D Kim
Feb 10, 2026
2.0
Unfortunately there was limited staff working so wait was longer than usual. Restroom had vomit in sink and stalls were gross.
MH
Mark Her
Jan 30, 2026
5.0
Great customer service. Cashier at night sounds like Vince Vaughn. Lol. If you agree, leave a comment too. He's a nice guy.
AG
Anuj Gupta
Jan 30, 2026
1.0
Their main focus was only on Drive through customers and not dine in customers. After waiting for 15 minutes for a Hot chocolate, they said they don’t have milk.
DS
Donovan Seiler
Jan 26, 2026
1.0
Its McDonalds so what can you really expect right? Well at least not 2-3 employees standing around when every table is dirty and I wish I was exaggerating. Every table needed to be wiped down. Would rather eat off my dirty tailgate. If you got time to lean, you got time to clean. Unacceptable
PE
Pamela Glasgow Enmark
Jan 18, 2026
5.0
This particular McDonald's is always good!! French fries are fresh, food hot, and customar service here is amazing and always with a smile!!