Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed; while many praise friendly and helpful staff, others report rude behavior and inconsistent service.
Drink Quality
Most customers enjoy the drinks, noting they are tasty and well-prepared, although some mention issues with drink temperature and portion sizes.
Pricing Concerns
Several customers express dissatisfaction with rising prices, leading to reduced frequency of visits.
Atmosphere
The atmosphere is generally positive with energetic staff, but some customers find the music too loud and the service rushed.
Location Issues
Inconsistencies in closing hours and service quality at specific locations have been noted, affecting customer satisfaction.
NT
Nicholas Teausant
Oct 26, 2025
4.0
Typically I have fantastic service, but this time it was not! I went for my birthday 🎂 coffee, and ordered on the mobile app 15 min early, when I got there they hadn't even started it yet, and I had to wait a other 10min, the only plus was the server was really friendly and totally chill
IJ
I Jackalope
Oct 13, 2025
2.0
Served room temp coffee that was undrinkable by a crabby individual. Bathroom out of order. Not offered a receipt.
NM
Nancy Monterrubio
Sep 26, 2025
5.0
Great customer service
RV
Rosalinda Valencia
Sep 20, 2025
4.0
The prices have really gone up so I don't go as often as I used to I don't even go as close to as often as I used to because of the pricing
SE
Samantha Ewell
Sep 13, 2025
5.0
I want to give a special thank you to the amazing lady working the window this morning. I was upset about something completely unrelated and had visible tears in my eyes. She noticed and went above and beyond to brighten my day, she wrote me a beautiful message on my cup that said “You are strong, don’t forget that pretty” and even decorated it with sprinkles. That simple act of kindness put a smile on my face when I really needed it, and I’ll never forget it. Thank you for reminding me how much a small gesture can mean. 💜
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours at Dutch Bros Coffee located at 2602 Kettleman Ln, Lodi?
Dutch Bros Coffee in Lodi is open from 5:00 AM to 1:00 AM Sunday through Thursday, and from 5:00 AM to 2:00 AM on Fridays and Saturdays.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services themselves, but third-party services may provide delivery. They recommend visiting the location for the best experience.
What payment methods can I use at Dutch Bros Coffee?
You can pay with cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop about accepting personal checks.
Can I customize my drink at Dutch Bros Coffee?
Yes, Dutch Bros Broistas are happy to customize any drink to your preferences.
Are there sugar-free flavor options available?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Is there a free birthday drink available at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. Let your Broista know if you don't have the app.
What nearby food options are available around Dutch Bros Coffee in Lodi?
Nearby food options include West Coast Sourdough (sandwich shop), Panda Express (Chinese fast food), Crumbl Cookies (bakery and desserts), Deli Delicious (sandwich shop), Menchie's Frozen Yogurt, Jamba Sunwest Village (smoothie & juice bar), Ono Hawaiian BBQ, The Habit Burger Grill, In-N-Out Burger, KFC, Rubio's Coastal Grill, Panera Bread, and Round Table Pizza.
Are there retail or beauty service shops near Dutch Bros Coffee?
Yes, nearby retail and beauty options include T-Mobile for Business and T-Mobile Experience Store (mobile store), Fantastic Sams (beauty salon), Signature Nails & Spa (nail salon), Ulta Beauty (cosmetics), Charlotte Tilbury (beauty salon), and DaVi Nails (nail salon).
How can I get to Dutch Bros Coffee if I'm visiting nearby attractions?
If you're visiting nearby places like West Coast Sourdough or Panda Express, Dutch Bros Coffee at 2602 Kettleman Ln is conveniently located close by. It's great to grab a coffee before or after enjoying these spots. Since the shops don't have phone lines, visiting in person ensures quick service.