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Brand Certified

Chipotle Mexican Grill

4.1
(354 reviews)

About

Mexican Restaurant
Chipotle Reynolds Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2601 Reynolds Ranch Pkwy, Lodi, CA
95240, United States

Hours

Reviews

4.1
354 reviews
5 stars
203
4 stars
69
3 stars
33
2 stars
19
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and lack of attention.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others experienced issues with portion sizes and food preparation.

Cleanliness

The establishment is generally noted for being clean, although some reviews mentioned issues with bathroom cleanliness.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, feeling they were too small for the price.

Overall Experience

Overall, experiences vary widely, with some customers having positive visits while others reported significant issues.
  • JS
    John Smith
    6 days ago
    2.0
    Saltiest Pico de gallo (Mild salsa). Also put all the bean juice in the burrito so it was a bit messy.
  • RT
    Richard Taylor
    Feb 22, 2026
    5.0
    Always love chipotle.
  • VC
    Valerie Claxton
    Dec 29, 2025
    4.0
    Rice was TOO crunchy, but overall better than the one on tienda dr
  • MM
    Mrs. MOD
    Dec 21, 2025
    2.0
    They do not take food allergies seriously. Serious safety issue. Female management on duty on 12/21/25 @ 1:31 PM. She was very rude and gave me an eye-roll when I informed her that my son has allergies and if she kindly asked her if she could change her gloves because my son has a lot of allergies. My son is ANAPHYLACTIC to wheat and eggs and allergic to garlic, peanut and mung bean. We order exactly the same food for my son every chipotle we go to. This location and the one located in Berkeley had treated us disrespectfully after informing them that my son has allergies. She deliberately washed her hands very very long that another male employee served us. She didn’t even serve us or rather refused to serve us. I informed the gentleman that my son has allergies. He changed his gloves no problem and helped us. She smiled at everyone else after. No apologies from her rudeness. No, we don’t need free food. I know how to respect my server since I used to work in food industry and customer service. I understand how hard it is to work with public. But when it regards to my son’s medical concern I know how to politely ask for extra step, and will not stop asking for that extra step.
  • AJ
    Anahi Jacobo
    Dec 5, 2025
    2.0
    genuinely how do you forget to put rice when it clearly says on the tag WHITE RICE. they put everything except THE WHITE RICE.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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