Zachary's Chicago Pizza is 100% employee-owned with six locations in the San Francisco Bay Area: Oakland- Rockridge, Oakland- Grand Lake, North Berkeley, Pleasant Hill, Pleasanton, and Livermore. Recognized locally and nationally with over 250 Best Pizza Awards, Zachary's offers 2 styles of pizza: a Chicago-style stuffed pizza and a traditional thin crust pizza, in addition to various salads and appetizers. Zachary's in Livermore also features a full bar with a custom crafted cocktail menu and an enclosed patio.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.