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El Pollo Loco

4.0
(499 reviews)

Business Details

1114 Stanley Rd, Livermore, CA
94550, United States
(925) 449-2697
https://restaurants.elpolloloco.com/ca/livermore/1114-stanley-rd

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Livermore,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1114 Stanley Rd, Livermore, CA
94550, United States

Hours

Reviews

4.0
499 reviews
5 stars
249
4 stars
121
3 stars
56
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Edgar and Alfonso, while some reported rude behavior from others.

Food Quality

The food received mixed reviews; while many found it delicious and fresh, others complained about dry chicken and inconsistent portion sizes.

Cleanliness

The restaurant was frequently noted for its cleanliness, including well-maintained dining and restroom areas.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect orders.

Value for Money

Some customers felt the prices were high for the portion sizes, while others appreciated the value of meal deals.
  • DD
    Dariel
    1 day ago
    5.0
    This place is good clean and your food comes fast
  • AC
    Alvaro Cruz
    Feb 18, 2026
    5.0
    The cashier Edgar Sandoval was very attentive and friendly. He served me very well, with charisma, and made a comment that made my day! "Here, whatever the customer asks for, I'll gladly give it to them." I loved that phrase! Not all cashiers are that kind. Pollo Loco, please take care of your employee Edgar Sandoval; he's an excellent cashier. Thank you, Edgar.
  • KR
    Kevin Ramos
    Jan 12, 2026
    1.0
    No me contestaron nadie o por lo menos ubiera dicho un momento pero nada 🤷
  • AJ
    Arielle Johnson-Dunwood
    Dec 29, 2025
    5.0
    Excellent service. Hot and fresh food.
  • SS
    Sabrina Sifuentez
    Nov 29, 2025
    5.0
    Very clean inside. Bathrooms clean and well stocked Customer service was great. Food nice and hot. Dinning area clean and well sanitized.

Frequently Asked Questions About El Pollo Loco

What are the regular opening hours for El Pollo Loco in Livermore?

El Pollo Loco in Livermore is open every day from 9:30 AM to 9:30 PM.

Does El Pollo Loco offer delivery and if so, what are the delivery hours?

Yes, El Pollo Loco offers delivery daily from 9:30 AM to 9:00 PM.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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