Chipotle Mexican Grill

3.4
883 reviews
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About

Mexican Restaurant
Chipotle Livermore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4691 1st St, Livermore, CA
94551, United States

Hours

Reviews

3.4
883 reviews
5 stars
317
4 stars
185
3 stars
108
2 stars
69
1 star
204

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in food preparation areas.

Customer Service

Customers frequently reported rude and dismissive behavior from staff, with some employees showing a lack of professionalism and accountability.

Food Quality

There were numerous complaints about food quality, including stale ingredients, incorrect orders, and inconsistency in portion sizes.

Management Issues

Many reviews pointed to poor management and lack of oversight, leading to a chaotic dining experience and frequent shortages of ingredients.

Inconsistent Experience

While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency across visits.
  • SA
    Sussy Angel
    3 days ago
    5.0
    The place in Tracy is always filthy and garbage on tables and over piled garbage
  • SI
    Sucha transport inc
    Nov 9, 2025
    5.0
    Best food and service in town
  • WK
    Wendy Krehbiel
    Nov 4, 2025
    3.0
    I did an online order. Arrived at the store a few minutes before the promised time. Several people arrived in the meantime. They knew I was waiting for my food, but they finished helping all the people in line prior to completing my online order which was not delivered until 6 minutes after the promise time.
  • MG
    Mike Gaisor
    Oct 21, 2025
    1.0
    Unbelievably bad experience. I stopped in around 6:30pm and the line was practically empty — not because they were efficient, but because there was no food left on the line. The employees were rude, dismissive, and literally walked off mid-conversation while I was explaining why I was frustrated. No accountability, no apology, just attitude. And to make it worse — not a single manager in sight. No one running the restaurant, no one stepping up to fix anything. The staff acted like they couldn’t care less whether customers were served or not. This location is a complete mess. If this is the standard Chipotle is okay with, they’ve seriously lost touch with what made people want to eat there in the first place.
  • LL
    Larrz Larrz
    Oct 18, 2025
    1.0
    This Chipotle has terrible management. The staff is not trained it’s always filthy inside, if Chipotle cares about their stores they need to get rid of this manager and bring in someone who actually cares. I live 10 minutes away this Chipotle is always terrible. Staff can’t wrap burritos, and they are always out of basic ingredients true shame.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Livermore serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Livermore?

The restaurant is open daily from 10:45 AM to 11:00 PM.