McDonald's

3.6
557 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
505 Old Highway 65, Lincoln, CA
95648, United States

Hours

Reviews

3.6
557 reviews
5 stars
210
4 stars
135
3 stars
90
2 stars
38
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of employees like Patty and Margie who made positive impressions.

Food Quality Issues

Several reviews highlighted problems with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, and issues with orders being incorrect or incomplete.

Cleanliness

While some customers noted the location as clean, others reported dirty dining areas and unsanitary conditions.

Customer Service Problems

Multiple reviews mentioned poor customer service experiences, including rude staff and unhelpful responses to complaints.
  • EA
    Evgenia A
    Oct 14, 2025
    3.0
    The staff are amazing and friendly, however, never ever drink a plain water there, it has a metal ashes and when pointed out was hoping something will be done, unfortunately after 4 months very same ashes are still in the bottom of your white cup for kids.
  • AC
    Anna Ciampi
    Sep 3, 2025
    5.0
    Literally the cleanest McDonald's I've ever been to the food was fresh. The service was amazing. The food was amazing they brought it out to the table where my boyfriend and I were sitting and the guy had a big stack of condiments different flavors that we can choose from it was fabulous out of all the McDonald's I've ever been to in my 32 years of being alive this one is by far in the top three. Amazing experience!
  • LC
    Lorcan O'Brien (Creature799)
    Aug 9, 2025
    5.0
    Understood the assignment. Mmmm great double cheeseburgers :)
  • AF
    Alicia Frank
    Jul 25, 2025
    5.0
    Everybody at this location is incredibly friendly, but Margie, Perla, and Sarah all really stand as being incredibly friendly and professional. I get an iced coffee almost every day after work and my coffee is consistently great. Those three ladies always put a smile on my face and greet me by name and make me so happy to go here every day! Thanks to these ladies for always being so sweet and making my day better!!
  • TP
    Thomas Page
    Jun 29, 2025
    1.0
    I went to this McDonald's the other night after work in the Drive-Thru to get a strawberry banana smoothie which I have gotten before. I usually ask them to put a little whipped cream on it which makes it that much better and enjoyable. All the other places I've ever gotten these including Jack in the Box always put whipped cream on it and even a cherry. This time I got a lady from hell that was so rude and insisted on charging me more for the whipped cream that I told her just to give me my money back. After we exchanged unpleasantries I asked her if it was worth losing a customer and pissing them off also?? She didn't have the guts too come back & face Me and give Me my money back after that!! . She had one of the other guys that works there do it. She was a complete Witch about the whole situation!! Like I told her, even Starbucks doesn't charge extra for whipped cream!! It's not so much about the extra money which was $0.29 but the principal because I'd already paid close to six bucks for the drink itself!! Plus I was getting an iced tea also!! People like this need to be removed from dealing with the public because they're terrible PR people for their companies!! I'm in business and I know if I treated my customers like this, Soon I wouldn't have any left! Hopefully McDonald's will see this and do something about their lady in charge from hell!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Lincoln, CA?

McDonald's in Lincoln, CA is typically open daily from 5:00 AM to 10:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 10:45 PM, with extended hours on Friday and Saturday.