Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,377 reviews
5 stars
565
4 stars
272
3 stars
248
2 stars
106
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and high prices.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty restrooms and unsanitary conditions.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with general service complaints.
Pricing Concerns
Numerous customers noted that prices have increased significantly, leading to dissatisfaction with value for money.
- NNNeysita Ney1 day ago1.0I asked for no middle bun. I got no buns. Poor customer service and cold food. And I spent $70.00 on these tiny burgers. Never again
- MOMatt O'DonovanNov 11, 20253.0$18 for nuggets and ice cream?!?! I expected them to be made of gold!
- JMJ “May” L. MercyNov 7, 20252.0They forgot 2 items. My fries. I attempted to call but had no luck. I was not able to return due chaotic traffic at 6pm. It's difficult getting a hold of anyone. I don't understand how they forgot big items like fries. Can I have some one reach out to make this right, refund me or let come in to get my fries. They had us pull up to the side and they forgot my items ... for the price we should not have to worry with missing items or other inconveniences. 11/7/25 I attempted to submit info to feedback link provided by owner and this store# 3556 is not verifying. What gives. Manager or owners please have accurate restaurant number on your receipts. I want my money back. Stop giving a link if store code is wrong. McDonald's is no longer an inexpensive fast food option! Extra onions mean extra!
- JAJessica AdamsOct 26, 20252.0This location REALLY needs to fix their drive thru menu screens. You can't read them 90% of the time, it's ridiculous! I can't place my order when the screen is so darkened that I can't read it, or because it's glitching and flashing over and over. FIX THEM!
- DCDalton CrowleyOct 25, 20251.0Ordered curb side, I get told when they give me the food they didn’t cook the pumpkin pies so I can have apple instead or wait 10 mins. Waited 25 mins and just left with the apple pies since they never cooked what I ordered. Just wasted my time and gas idling
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 7164 Broadway, Lemon Grove?
McDonald's at 7164 Broadway, Lemon Grove is open for regular dining from 6:00 AM to 10:00 PM every day of the week.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM. You can order through their delivery website or app.
What mobile apps can I use to order from this McDonald's?
You can use the McDonald's App available on both the Apple App Store and Google Play Store to place orders.
What services does this McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery for customers' convenience.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for quick and convenient ordering and pickup.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include another McDonald's and Carl's Jr., which might be useful if you are comparing dining choices in the area.
Are there any automotive services close to this McDonald's?
Yes, you can find Big Al's Auto Glass Repair, Car Wash Detailing Center, Broadway 76 gas station, A-Z Auto Care, and Pony Express Car Wash nearby, which are convenient if you want to get vehicle services while visiting.
What shopping and personal care places are near this McDonald's?
Nearby locations include Lemon Grove Plaza for shopping, CVS Beauty, T Nails, Celina Nails, and Sal's Barbers Shop for beauty and personal grooming visits.