Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lemon Grove,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
969 reviews
5 stars
513
4 stars
217
3 stars
102
2 stars
50
1 star
87
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food freshness and portion sizes, with some customers praising the flavor while others reported issues with old or improperly cooked chicken.
Customer Service
Customer service experiences vary widely; some customers praised the friendly and helpful staff, while others reported rudeness and mistakes with orders.
Cleanliness
Concerns about cleanliness were raised, with some customers noting dirty conditions and others praising the cleanliness of the restaurant.
Service Speed
Many customers appreciated the quick service, especially during busy times, although some noted longer wait times and order inaccuracies.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable for the quality, while others felt it was overpriced for the portion sizes received.
- LRLori RussellNov 7, 20254.0Ordered food TO GO. Was given it to eat THERE. Especially disappointing cuz cashier gave me a LOOK as if I'd made the mistake. Food was OK. Chicken pcs are soooooo SMALL. Temperature med warm. Salsa, both green & red tomato are STILL delicious. Glad used a coupon. MAY go back cuz is so close to residence.
- RSRogelio SandovalOct 27, 20251.0La comida tenía mucha verdura caducada parece que sus empleados no tienen unos segundos para ver qué no vaya eso y da coraje por qué no tienen respeto a su trabajo y vender calidad como la cobran
- JBJeff BassOct 12, 20253.0Didn't have chicken.... not sure what that's about.
- BNBob NiichelOct 5, 20253.0This is a typical fast food restaurant, nothing more, nothing less. Food was quite good--we got the family meal and all 5 of us enjoyed it.
- WWWavykapSep 17, 20251.0If it says you are open until 10pm then why is your staff member not letting me in telling me that they’re closed at 9:15? Waste of gas
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Lemon Grove?
El Pollo Loco in Lemon Grove is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Lemon Grove?
It is located at 7087 Broadway, Lemon Grove, CA 91945, United States.
Does El Pollo Loco offer online ordering or delivery services?
Yes, you can order online through their website or via the El Pollo Loco mobile app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts payment by check and Visa cards.
Is there a drive-thru option available at this El Pollo Loco location?
Yes, this location offers a drive-thru service for customer convenience.
Does El Pollo Loco provide catering services?
Yes, catering is available at this El Pollo Loco location.
How can customers contact El Pollo Loco for inquiries or orders?
Customers can call +1 619-668-0655 or email epl3429@eplfranchisee.com for assistance.
What nearby points of interest can customers visit before or after dining at El Pollo Loco?
Nearby places include Lemon Grove Plaza for shopping, Delta Chiropractic Clinic for wellness services, and PURE Fruitbar & DELI for smoothies and coffee.
Are there nearby transportation options to help customers reach El Pollo Loco?
Yes, drive link transportation offers airport shuttles and taxi services nearby, making it easy to get to El Pollo Loco.
What other dining options are near El Pollo Loco in Lemon Grove?
Close dining options include Submarina Lemon Grove for sandwiches, Del Taco for Mexican fast food, and First Chinese Express for Chinese cuisine.