McDonald's

3.6
3364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Gorman School Rd, Lebec, CA
93243, United States

Hours

Reviews

3.6
3,364 reviews
5 stars
1,306
4 stars
709
3 stars
569
2 stars
249
1 star
531

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and unclean restrooms.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rude or unprofessional interactions.

Food Quality

While some customers enjoyed the food, others criticized it for being cold, overcooked, or not meeting expectations.
  • HH
    Hi.
    2 days ago
    1.0
    Worst McDonald's I've been to. Took 33 minutes, yes 33 minutes to get my ull up order. Waited 18 minutes in the car, nothing. Went inside they said we haven't had time to start your order. Waited longer and finally got my food. They weren't even busy, I don't understand it.
  • CW
    Cole Wilcox
    2 days ago
    1.0
    Ordered plain burgers with only cheese on them and instead I got everything on them except cheese
  • RC
    Rosy Cervantes
    Nov 7, 2025
    5.0
    Stopped here late at night on our way to porterville. We tried their new $7 deal and the burger is delicious. I have to say we are from 2 hours away and the food tasted much better than our nearby mcdonalds.
  • SO
    S. O.
    Nov 6, 2025
    5.0
    I have to compliment this McDonald's location. I pass by here often, and I'm consistently impressed. It usually takes a few visits for me to leave a positive review, but this place always serves fresh fries and burgers. On at least six different occasions using the drive-thru, I have never received old or soggy fries. The consistency is remarkable. This is the best McDonald's by far. Thank you to the team!
  • SJ
    Sunny Johal
    Nov 4, 2025
    1.0
    I had a very bad experience at this McDonald’s. The restroom was extremely nasty sticky floors, greasy surfaces, and a terrible smell. It looked like it hadn’t been cleaned in a long time. The overall restaurant wasn’t much better everything felt dirty, and the service was very poor. I honestly don’t know how they can serve food in such unsanitary conditions. They really need to improve their cleaning and hygiene standards. Until they do, I wouldn’t recommend stopping here it’s a waste of time and could even make you sick. Tuve una pésima experiencia en este McDonald's. El baño estaba asqueroso: el piso pegajoso, las superficies grasientas y un olor terrible. Parecía que no lo habían limpiado en mucho tiempo. El restaurante en general no estaba mucho mejor; todo se veía sucio y el servicio fue pésimo. Sinceramente, no entiendo cómo pueden servir comida en condiciones tan antihigiénicas. Necesitan mejorar urgentemente sus estándares de limpieza e higiene. Hasta que lo hagan, no recomiendo parar aquí; es una pérdida de tiempo e incluso podría enfermarte.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

What are the drive-through hours at this McDonald's?

The drive-through is open 24/7, every day of the week.