Taco Bell

Reviews

• GG

  GM

  Apr 3, 2026
  1.0
  If I could give NO Stars I would. Placed my order on their site @1:12 AM. Got to location went to window since they put me on hold on drive thru intercom. When I got to window 1/2 an hour after placing order I was told to go back around cause it wasn't made. (Because I didn't give them my name as mentioned) WHATS THE POINT OF ORDEDING AHEAD OF TIME!!! I don't have time my lunch is over in 15 mins and it took me 10 minutes to get to the window. I couldn't get my refund right then and their at least on paper.salon. 1 WEEK UPDATE: NEVER GOT MY REFUND. went through my bank to dispute transaction.
• JP

  John Penaranda

  Mar 15, 2026
  1.0
  Hilariously bad customer service at the counter. When my food was done, the dude threw it to the counter and said “your order” so abruptly it caught me off guard. I asked if he meant me, and he said “yeah that’s yours”. Looked inside, the order was at least correct except for missing the sauce packets. I asked for sauce and the dude grabbed a fistful of packets that were closest to him and plopped them in the bag. I ended up going through the drive thru to ask for the correct sauce packets. Just a funny, awful experience. I haven’t eaten Taco Bell since I can’t remember when, and this is making me regret breaking that streak. Avoid this Taco Bell!
• TJ

  Trey Jones

  Mar 12, 2026
  1.0
  Waited 20 min in the drive thru, it was just me and a car in front of me that was IT! Got my food and pulled off and guess what… EVERYTHING WAS ICE COLD. Don’t come to this location people
• AF

  Adrian Trujillo Flores

  Mar 8, 2026
  3.0
  Seems that this location is raving with the same reviews and experiences I had. The customer service is downright disgraceful. Had to wait a good +10 minutes in the front counter for my mobile order and it was literally in front of my face. When the person finally served me they called another name before even attending me. I had to tell them I was there for my order. I've gone at least 3 other times in the past week and the same conclusion of waiting +10 minutes front counter for someone to serve me. If you want your food served well, get it through their drive thru. That way they can't begin to ignore you. Other than that this locations food and presentation has improved drastically the last few times I've went recently. But if you expect a difference in service through the front entrance. There are restaurants very nearby who serve you far faster and far nicer.
• CC

  Cheyenne S Camper

  Feb 8, 2026
  1.0
  Just got done working a 16 hour shift and Was extremely tired and hungry. Taco Bell on Harlan Rd is my Go-To quick bite And never Came Across Any Issues….. Until Tonight. Was met with the worst customer service. ( Simapreet K ) @ 12:25am 02/08/2026. Was greeted with a rude look on her face like I was a bother. “The paying customer who’s loyal to this specific location.” When she handed me my order I told her thank you and have a good night and was still met with a rude look from her like she drank vinegar. Maybe she was having a bad day or having personal issues going on…… Leave home at home and work at work. Also 3 sauses for 6 items I ordered. Clean stalls or work in the back because customer service is clearly not a strength. I don’t ever leave bad reviews btw…. So that should say something

Frequently Asked Questions About Taco Bell