Wingstop

3.6
658 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop East Lancaster - East Ave J & 20th St East. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1838 E Avenue J, Lancaster, CA
93535, United States

Hours

Reviews

3.6
658 reviews
5 stars
279
4 stars
128
3 stars
89
2 stars
40
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including undercooked items, incorrect flavors, and unsatisfactory portion sizes.

Cleanliness

Multiple customers noted that the restaurant was not clean, with some mentioning unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, indicating that there are positive experiences at this location.
  • EC
    Elijah Chappelle
    Dec 26, 2025
    1.0
    Please explain how I put down for 2 large fries get 2 smalls then re order for the large and gives us another small and I then I asked for range SHE SAYS FRIRES DONT COME WITH RANCH i said OK CAN WE ADD RANCH ON THE SIDE she repeats herself and I repeat myself and this processed to go on until everyone is yelling for her to understand I WANTED RANCH ON THE SIDE ITS NOT THAT HARD TO PUT RANCH IN A BAG
  • CL
    Claudia Linares
    Nov 4, 2025
    3.0
    Las alitas estaban muy secas, casi no les hechan salsa 😒😏
  • RO
    Rhea Or
    Sep 22, 2025
    5.0
    Delicious and good service
  • KK
    Kelly
    Sep 7, 2025
    5.0
    Hello Wingstop... I give this a Yippedy Skippedy oh how we love our new WS... Yumm'O'liciousness to eveey last wing as well as all the extras. Customer service is GOOD JOB... food is always hot. My son loves to order extra crispy and they do it right every time... we're at a 10/10 to date... Oh how we love our WingStop!! A shout out THANK YOU to all the EMPLOYEES who go the extra mile to make customer service smiles!!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.