Wingstop

3.6
468 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop West Lancaster - Valley Central Way & 25th West. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
44433 Valley Central Way, Lancaster, CA
93536, United States

Hours

Reviews

3.6
468 reviews
5 stars
220
4 stars
78
3 stars
49
2 stars
27
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

The quality of food was inconsistent, with complaints about greasy, undercooked, or soggy items, particularly fries and wings.

Wait Times

Numerous reviews highlighted excessively long wait times for food, often exceeding the estimated time given at order placement.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food could be good when prepared correctly.
  • RR
    Reaper
    Dec 23, 2025
    5.0
    I had an issue cone to find out it was my fault. The employee still took care of me. Great guy wish u knew his name for the review. He had curly hair and was very professional if that helps. I will definitely be coming back.
  • II
    Isac
    Oct 21, 2025
    2.0
    Usually, this place is pretty dang good but tonight the whole container that I have my boneless wings and were full of oil
  • BB
    Buff
    Aug 13, 2025
    1.0
    The quality of this place is terrible when you ask for something they tell you they’ll do it and they’ll tell you the wait time for it and they never do as you ordered. This is the third order that I’ve had with them not promising me my order I won’t be coming here anymore.
  • MH
    Matthew Hirsch
    Jul 19, 2025
    3.0
    Decent food. Just wish they had the bourbon flavor other locations have. It is the best. They also need more low spice options.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.