When you're in the mood for bold flavors and customizable wings, look no further than Wingstop West Lancaster - Valley Central Way & 25th West. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
The quality of food was inconsistent, with complaints about greasy, undercooked, or soggy items, particularly fries and wings.
Wait Times
Numerous reviews highlighted excessively long wait times for food, often exceeding the estimated time given at order placement.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food could be good when prepared correctly.
RR
Reaper
Dec 23, 2025
5.0
I had an issue cone to find out it was my fault. The employee still took care of me. Great guy wish u knew his name for the review. He had curly hair and was very professional if that helps. I will definitely be coming back.
II
Isac
Oct 21, 2025
2.0
Usually, this place is pretty dang good but tonight the whole container that I have my boneless wings and were full of oil
BB
Buff
Aug 13, 2025
1.0
The quality of this place is terrible when you ask for something they tell you they’ll do it and they’ll tell you the wait time for it and they never do as you ordered. This is the third order that I’ve had with them not promising me my order I won’t be coming here anymore.
MH
Matthew Hirsch
Jul 19, 2025
3.0
Decent food.
Just wish they had the bourbon flavor other locations have. It is the best.
They also need more low spice options.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the opening hours of Wingstop West Lancaster?
Wingstop West Lancaster is open from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does Wingstop West Lancaster offer delivery and takeout services?
Yes, Wingstop West Lancaster offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Wingstop West Lancaster located?
Wingstop West Lancaster is located at 44433 Valley Central Way, Lancaster, CA 93536, United States.
Can I order Wingstop West Lancaster wings online?
Yes, you can order online for carryout or delivery through their menu link: https://www.wingstop.com/location/wingstop-1357-lancaster-ca-93536/menu
What types of wings does Wingstop offer at the West Lancaster location?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop West Lancaster have drive-through service?
No, the drive-through at this Wingstop location is closed every day of the week.
What payment methods are accepted at Wingstop West Lancaster?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payment.
Are there any food or drink places near Wingstop West Lancaster?
Yes, nearby food and drink spots include Boba Cove Cafe, Panda Express, A1 Kabob, Donuts N Cakes, McCoy's Fish Shack, and Michoacan A Pedir de Boca USA for coffee, fast food, Mediterranean dishes, donuts, seafood, and ice cream respectively.
What convenience or gas stations are near Wingstop West Lancaster for customers on the go?
Nearby convenience and gas stations include Circle K, Exxon & Mobil Stations, and Mobil, which are convenient for refueling and quick stops before or after visiting Wingstop.
Are there any professional or service businesses close to Wingstop West Lancaster?
Yes, nearby services include Aims Insurance Services, MD Professionals (notary and insurance), Metro by T-Mobile for mobile services, KeyMe Locksmiths, and Fades & Shaves Barbershop.