Wendy's

4.1
1367 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2048 W Avenue I, Lancaster, CA
93536, United States

Hours

Reviews

4.1
1,367 reviews
5 stars
733
4 stars
332
3 stars
151
2 stars
57
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and issues with drive-thru service, leading to frustration among customers.

Cleanliness

The restaurant is generally reported as clean, though some customers noted areas for improvement.

Food Quality

Food quality is inconsistent; while many enjoy the offerings, there are reports of cold or poorly prepared items.

Drive-Thru Experience

Drive-thru service is often criticized for long wait times and poor communication, although some customers report quick service.
  • NL
    Neon Lazer
    Nov 4, 2025
    1.0
    Wen to those Wendy’s for some food for my mom with high blood pressure and diabetes, I pulled up to make my order and I ask if they had any grill chicken items. The lady taking my order was extremely rude and told me no and the drive through window isn’t working and was closed so she couldn’t help me so I proceeded to get off and order. She was taking order after order through the drive through and I couldn’t believe how much of a lier she was and how rude the staff was,they seemed angry that I was asking for items that had little to no salt FOR AN ELDERLY DIABETIC WOMAN!
  • LL
    lincolnadmirer
    Nov 1, 2025
    5.0
    This location usually does well with food preparation. This visit met my expectations.
  • KK
    Karizma Davis (Kariz.customize)
    Oct 24, 2025
    5.0
    I go through the drive-through when I’m on this side of town which is not very often but they always give me an order right friendly service and atmosphere
  • DB
    Do Better
    Sep 30, 2025
    1.0
    I received poor service this evening at the Wendy’s on avenue i from the supervisor on shift, Javier (September, 30, 2025). The experience was so disappointing that I left and went to the Wendy’s on Avenue L instead, where my experience was much better. I actually like the Wendy’s on Avenue I but this is why I don’t come often to these places of businesses with those people in there during certain hours. There’s a very clear difference between employees who take pride in their work and those who bring a negative attitude. My nephews even looked at him and told me that he was mean!!! If Javier feels this job isn’t for him, there are plenty of others who would genuinely be grateful with the role you have. A reminder that no one stays in one job forever; it’s always best to stay humble! Crazy times when people are harsh to children!
  • BD
    Booker Dash
    Sep 22, 2025
    1.0
    Horrible drive through kept telling us to wait and wait and wait ✋️ didn't even apologize and gave a huge stank attitude about it avoid coming here!!!

Frequently Asked Questions About Wendy's

Is Lancaster Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.