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Subway

3.8
(348 reviews)

Business Details

728 West Avenue J, Lancaster, CA
93534, United States
(661) 579-6741
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lancaster Subway® Restaurant at 728 West Avenue J brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
728 West Avenue J, Lancaster, CA
93534, United States

Hours

Reviews

3.8
348 reviews
5 stars
177
4 stars
69
3 stars
26
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many reports of rude staff and poor service experiences, particularly during busy times.

Operational Issues

Customers frequently noted issues with the lobby being closed, inconsistent hours, and long wait times, especially at the drive-thru.

Food Quality

While some customers praised the freshness and taste of the food, others reported problems with incorrect orders and unsanitary conditions.

Drive-Thru Experience

The drive-thru service received criticism for being slow and often resulting in incorrect orders, although some appreciated the convenience.
  • YN
    Yesenia Navarro
    Feb 8, 2026
    5.0
    Great customer service sandwich made just as request (Spicy Italian).
  • AM
    Andrew Montes
    Dec 23, 2025
    1.0
    The worst experience I've ever had at a Subway before. 2 days before Christmas and the lady working locked all the doors so I couldn't get in the lobby and had to walk through the drive-thru to pick up my order. Then she gave me an attitude because I walked through the drive-thru. But how else was I supposed to pick up my food? If the doors were locked. Then she just hands me my food and doesn't even say anything, worse customer service in the world. So rude. I'm the one that had to wish her a Merry Christmas and say thank you for my own food rather than her saying. Thank you for being a customer. I'll never go to this location again.
  • NS
    Nina Spencer
    Dec 20, 2025
    1.0
    It says open on website, it's not open at 3.30pm. this place is a joke. Service bad. Unreliable. Can't call, mailbox is full. SUBWAY GET YR ACT TOGRETHER.
  • MM
    MIGUEL MARTINEZ
    Dec 17, 2025
    1.0
    Why is the lobby closed at 4:20 ?
  • GL
    Grigor Lomlomdzhyan
    Dec 16, 2025
    5.0
    Best subway anyone can go to at least for the days that I have been there

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 728 West Avenue J, Lancaster, CA 93534, United States.

What are Subway's hours of operation?

Subway is open Monday to Friday from 9 AM to 9 PM, and on Saturday and Sunday from 10 AM to 8 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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