Subway

3.8
347 reviews
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Business Details

728 West Avenue J, Lancaster, CA
93534, United States
(661) 579-6741
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lancaster Subway® Restaurant at 728 West Avenue J brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
728 West Avenue J, Lancaster, CA
93534, United States

Hours

Reviews

3.8
347 reviews
5 stars
176
4 stars
69
3 stars
26
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive employees.

Operational Issues

Customers frequently reported issues with the lobby being closed during business hours, unreliable service, and incorrect order fulfillment.

Food Quality

While some customers praised the freshness and taste of the food, others reported problems such as incorrect orders, excessive condiments, and even moldy sandwiches.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some appreciating the convenience while others complained about slow service and order inaccuracies.
  • AM
    Andrew Montes
    Dec 23, 2025
    1.0
    The worst experience I've ever had at a Subway before. 2 days before Christmas and the lady working locked all the doors so I couldn't get in the lobby and had to walk through the drive-thru to pick up my order. Then she gave me an attitude because I walked through the drive-thru. But how else was I supposed to pick up my food? If the doors were locked. Then she just hands me my food and doesn't even say anything, worse customer service in the world. So rude. I'm the one that had to wish her a Merry Christmas and say thank you for my own food rather than her saying. Thank you for being a customer. I'll never go to this location again.
  • NS
    Nina Spencer
    Dec 20, 2025
    1.0
    It says open on website, it's not open at 3.30pm. this place is a joke. Service bad. Unreliable. Can't call, mailbox is full. SUBWAY GET YR ACT TOGRETHER.
  • MM
    MIGUEL MARTINEZ
    Dec 17, 2025
    1.0
    Why is the lobby closed at 4:20 ?
  • GL
    Grigor Lomlomdzhyan
    Dec 16, 2025
    5.0
    Best subway anyone can go to at least for the days that I have been there
  • CL
    cruz Lopez
    Dec 6, 2025
    3.0
    I went to the subway in Lancaster,ca. The sub had a lot of mayonnaise and mustard, I have order in the Ridgecrest subways, never had a problem with over doing the mayonnaise and mustard, I couldn’t finish my 6 inch subway!
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Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 728 West Avenue J, Lancaster, CA 93534, United States.

What are Subway's hours of operation?

Subway is open Monday to Friday from 9 AM to 9 PM, and on Saturday and Sunday from 10 AM to 8 PM.