Subway

3.8
342 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lancaster Subway® Restaurant at 728 West Avenue J brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
728 West Avenue J, Lancaster, CA
93534, United States

Hours

Reviews

3.8
342 reviews
5 stars
175
4 stars
69
3 stars
25
2 stars
11
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, unresponsive staff, and rude interactions.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with incorrect orders and unsanitary conditions.

Drive-Thru Experience

The drive-thru service received mixed reviews, with complaints about slow service and order inaccuracies.

Cleanliness

Several reviews highlighted cleanliness issues, including flies in the food area and unsanitary conditions.

Operational Hours

Customers expressed frustration over inconsistent operating hours and closures that did not align with posted times.
  • CC
    Connect
    Oct 12, 2025
    1.0
    If you want your sandwich made right don't bother ordering in the app. For some reason they pick and choose what they want to follow when you give them special instructions. Frustrating part is you can only get the deals through the app . Makes it very frustrating when they don't follow your special instructions.
  • VB
    viphouseofhair VIP Baby!
    Sep 13, 2025
    1.0
    If u can take EBT, why not debit card? Why asking for only cash?
  • AK
    Allison Kemper
    Sep 7, 2025
    1.0
    Update: went again this week. Went through the drive thru (since the lobby was closed again) and no one answered, went to the window and no one answered, called and no one answered (with a full mailbox), went to the door and knocked and guess what... no one answered lol. There was a car that was there and they had been open for more that 25 mins. It's very weird. Lobby is always closed. Went there this morning, went through the drive thru, and they said they had a big catering order so they wouldn't be open (even though it was 10:30am) for a while.
  • CS
    Crystal Simpkins
    Sep 6, 2025
    1.0
    I came at 6:55 PM and they told me they were closed and only accepting online orders for pick up. But according to Google, they close at 8 PM so I’m not sure why they did not want to take my order when I went to the drive-through
  • HV
    Hector Vargas
    Aug 11, 2025
    1.0
    Came in at 10:30am front door said lobby was closed, so proceeded to drive thru and no service there either. Just a bad experience when hungry.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 728 West Avenue J, Lancaster, CA 93534, United States.

What are Subway's hours of operation?

Subway is open Monday to Friday from 9 AM to 9 PM, and on Saturday and Sunday from 10 AM to 8 PM.