Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,938 reviews
5 stars
758
4 stars
361
3 stars
344
2 stars
168
1 star
307
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Cleanliness
Customers reported unsanitary conditions, including dirty bathrooms and the presence of homeless individuals, making the dining experience uncomfortable.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
Positive Staff
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- GRGeraldi ReyesJan 3, 20261.0Terrible customer service from employees and manager
- VPVeronika ProkhorovaDec 24, 20251.0Terrible staff, dirty place, disgusting behavior of employees
- AValfredo velezDec 15, 20251.0This is my second time that they give me the coffee with out sugars and cream s always check your coffee before leaving this place my mc griddles only with meat no egg or cheese smh
- JAJessie AdamsDec 6, 20251.0Everytime we come here for breakfast, there's no orange juice for breakfast, sugar or creamer on the side. Workers don't have on uniforms, extremely long wait, completely unprofessional. Compared to many other locations. Please do better. I just moved to this area and MC Donald's is one of my favorite restaurants for breakfast, I look forward to seeing improvement.
- AFAdriana FuentesNov 25, 20251.0I never really use the McDonalds app to place orders but today Id thought Id try it and when I did I had seen that the breakfast menu had shown I could still order till 10:29 am so I placed it and I ended up showing up to pick it up at 10:25 am and when I get there the lady tells me they cancelled my order because they arent serving breakfast anymore. Which to my understanding, McDonalds serves breakfast till 10:30 am. We proceeded to let them know that we placed it in advance even and they said, it wasnt enough time, Im confused because even if I had gone thru the drive thru to place my order they wouldve still had the breakfast menu up. Overall this isnt the first time Ive had a bad experience at this precise location. This McDonalds needs to do better.
Frequently Asked Questions About McDonald's
What are the regular business hours for the McDonald's at 839 W Ave I, Lancaster?
The McDonald's at 839 W Ave I, Lancaster is open daily from 6:00 AM to 8:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to midnight.
What delivery options does McDonald's at this location provide?
They provide delivery services including curbside pickup, same-day delivery, and no-contact delivery.
Where can I order McDonald's food online for delivery or pickup?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald’s App available on Apple's App Store and Google Play.
What payment methods are accepted at McDonald's in Lancaster, CA?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of cuisines and services does this McDonald’s offer?
This McDonald's offers fast food including burgers, breakfast items, coffee, ice cream, and frozen yogurt; services include mobile ordering, delivery, drive-thru, WiFi, gift cards, and mobile offers.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Frosty King NOW EMPIRE KING 2, KFC, and Long John Silver's.
What breakfast or brunch spots are near McDonald's at 839 W Ave I?
IHOP and 10th and Ave I Donut House are popular breakfast and brunch restaurants nearby where you can enjoy a meal before or after visiting McDonald's.
Are there places nearby where I can relax or get a beauty treatment after dining?
Yes, you can visit Famous Kutz Barbershop and Hair Studio or New Oriental Massage nearby for beauty and salon services after your meal.
Is there convenient parking or automotive services close to this McDonald's?
Yes, nearby you will find AutoZone for automotive parts, Lancaster Oil Change Shop for vehicle maintenance, and 10th & I Smog & Gas for gas and emissions inspections.