Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,925 reviews
5 stars
756
4 stars
361
3 stars
342
2 stars
165
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and food not being fresh.
Customer Service
Customer service experiences varied widely; while some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
Cleanliness and Safety
The restaurant's cleanliness was frequently mentioned, with reports of unsanitary conditions and concerns about safety due to the presence of homeless individuals.
Technology Issues
Customers expressed frustration with the ordering kiosks and mobile app, citing problems with order accuracy and staff reluctance to assist.
- MGMike G2 days ago1.0Hands down the worst McDonald’s I have ever been to. I stood there for over seven minutes at the counter and did not get acknowledged and some random person off the street walked in to use the restroom and they gave were acknowledged immediately. It wasn’t even a customer! Standards at this location are extremely low.
- DBDoriann ByrdNov 3, 20255.0Love everything
- AMadam madridNov 2, 20251.0This McDonald's takes way to long in drive way! Every single time I come here I wait over 30 minutes! Fix the problem
- BEBabak EliyahouOct 30, 20251.0This place is so slow, takes 30 min to get a sundae and cookie.
- LLLia LiyaOct 25, 20251.0Food wasn’t cooked, no sauce in my sandwich, waited too long, and they don’t refill sodas. Very disappointing.
Frequently Asked Questions About McDonald's
What are the regular business hours for the McDonald's at 839 W Ave I, Lancaster?
The McDonald's at 839 W Ave I, Lancaster is open daily from 6:00 AM to 8:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to midnight.
What delivery options does McDonald's at this location provide?
They provide delivery services including curbside pickup, same-day delivery, and no-contact delivery.
Where can I order McDonald's food online for delivery or pickup?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald’s App available on Apple's App Store and Google Play.
What payment methods are accepted at McDonald's in Lancaster, CA?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of cuisines and services does this McDonald’s offer?
This McDonald's offers fast food including burgers, breakfast items, coffee, ice cream, and frozen yogurt; services include mobile ordering, delivery, drive-thru, WiFi, gift cards, and mobile offers.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Frosty King NOW EMPIRE KING 2, KFC, and Long John Silver's.
What breakfast or brunch spots are near McDonald's at 839 W Ave I?
IHOP and 10th and Ave I Donut House are popular breakfast and brunch restaurants nearby where you can enjoy a meal before or after visiting McDonald's.
Are there places nearby where I can relax or get a beauty treatment after dining?
Yes, you can visit Famous Kutz Barbershop and Hair Studio or New Oriental Massage nearby for beauty and salon services after your meal.
Is there convenient parking or automotive services close to this McDonald's?
Yes, nearby you will find AutoZone for automotive parts, Lancaster Oil Change Shop for vehicle maintenance, and 10th & I Smog & Gas for gas and emissions inspections.