Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,502 reviews
5 stars
559
4 stars
300
3 stars
257
2 stars
122
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with specific mention of a rude manager named Lindsey.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, leading to frustration and dissatisfaction.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and broken equipment, such as the drive-thru menu and ice cream machine.
Speed of Service
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
- DHDaniel Hernandez3 days ago3.0Right side meun no working...
- KSKahawana SaurayDec 30, 20251.0Very disappointed with this visit. I verified my order three separate times, and the receipt clearly shows what I ordered. Even the food wrappers were labeled correctly, yet both the food and drinks inside were wrong. It honestly felt careless and avoidable. I don’t mind an occasional mistake, but when everything is confirmed multiple times and still comes out incorrect, it’s frustrating. This experience made me question the attention to detail at this location.
- MRMarco RodriguezDec 28, 20251.0I had a very disappointing experience at this McDonald’s due to the manager’s attitude. When I asked for help with an issue with my order, the manager was dismissive and unprofessional, and did not try to resolve the problem. Customer service starts with leadership, and unfortunately this manager did not show that. I hope management addresses this so future customers are treated with respect.
- LCLisandro cruzDec 3, 20251.0I had a very disappointing experience at this McDonald’s. My order took over 30 minutes, even though I requested it for dine-in, and they still gave it to me in a to-go bag. On top of that, they didn’t include any sauces or condiments, not even napkins. I expected much better service. Hopefully they improve their organization and customer care.
- YYYoselynDec 3, 20251.0More than 40min waiting they were ignoring everyone inside and only helping drive through. Im still even waiting right now. They also ignored people wanting to order with cash & they gave food all out of order. They were also very rude to another lady who had been waiting on the pick up parking spots.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Lancaster, CA?
The McDonald's at 43645 Challenger Way, Lancaster, CA is open from 5:00 AM to 12:00 AM Monday through Thursday, and from 5:00 AM to 1:00 AM on Friday through Sunday.
What are the delivery hours for this McDonald's location?
Delivery hours are from 6:00 AM to 11:00 PM every day of the week.
Is there a drive-through service available and what are its hours?
Yes, this McDonald's location offers a drive-through service open from 5:00 AM to 12:00 AM Monday through Thursday, and until 1:00 AM on Friday through Sunday.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What ordering and pickup options are available?
The McDonald's offers curbside pickup, regular delivery, same day delivery, and no-contact delivery.
Is there a mobile app for placing orders at this McDonald's?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store for ordering.
How can I access the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby places customers can visit along with McDonald's?
Nearby places include Walgreens pharmacy and convenience store, Starbucks coffee shops, Vallarta Supermarkets, and La Michoacana Super ice cream shop, providing options for shopping and refreshments before or after your meal.
Can I find any nearby entertainment options around McDonald's?
Yes, Redbox is nearby for music and DVD rentals, and there is also Fish Depot for seafood market needs, adding to options for entertainment and food shopping.
What nearby services can assist with transportation or finances?
Nearby services include LibertyX and Coin Cloud Bitcoin ATMs, Western Union money transfer services, and Fred Loya Insurance for auto insurance, supporting your transportation and financial needs around the area.