Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items and incorrect orders.
Cleanliness
Customers frequently noted that the restaurant was dirty, with trash on tables and floors.
Long Wait Times
Numerous reviews highlighted long wait times in both the drive-thru and for in-store orders.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
GG
G-MA71 (G-MA71)
4 days ago
4.0
It get a little crazy when the kids get out but the food was fresh and hot.
SS
SKATEBOARD B512 (SKATEBOARDB512)
Nov 15, 2025
1.0
Literally I only wanted to spend 12$ because of this store I had to go spend 24$ somewhere else and literally it started raining heavily and my car got soaked with water, yes water getting on the inside of my car… how the hell don’t you guys have sausage mc muffins in stock?? ridiculous! Ty for making me waste more money then I intended today and ty for ruining my day.. completely useless
ES
Eric Gray Sr.
Nov 9, 2025
1.0
Terrible service, dirty, rude staff, this place needs help.
CJ
Carlos J
Oct 28, 2025
1.0
The Girls here are slow as hell! They got my order wrong multiple time on multiple visits and after having my car washed they made me put both my windows down leaving my windows hella dirty it’s like getting your new jays stepped on . Fr tho 3/10 service
KV
Kay Villalobos
Oct 22, 2025
5.0
Just wanted to give a shout out to Ramona! She’s super sweet and kind and overall an amazing worker!
What are the main services offered at McDonald's Lancaster location?
The McDonald's in Lancaster offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What are the operating hours for in-store service at McDonald's Lancaster?
The McDonald's Lancaster location is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-thru open at McDonald's Lancaster?
The drive-thru opens at 5:00 AM every day. It closes at midnight Sunday through Thursday, and at 1:00 AM on Friday, Saturday, and Sunday nights.
What are the delivery hours for McDonald's in Lancaster?
Delivery is available daily from 4:00 AM to 11:30 PM.
Which payment options can I use at McDonald's Lancaster?
McDonald's Lancaster accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order for delivery or pickup at McDonald's Lancaster?
You can order using the McDonald's App available on iOS and Android, or via their online delivery system at https://mcdonalds.order.online/business/-5579.
What nearby places can help if I need banking services close to McDonald's Lancaster?
Bank of America is nearby and can assist with banking, credit union, and installment loan services.
Where can I find other dining options near McDonald's Lancaster?
Nearby dining options include Pizza Hut for pizza, Panda Express for Pan-Asian cuisine, Tecate Grill Mexican for Mexican food, KFC for chicken, Long John Silver's, and Spudnuts for donuts.
Are there any coffee shops near McDonald's Lancaster if I want to grab a different coffee or snack?
Yes, nearby coffee shops include Its A Grind Coffee House, Coffee Bloom, and Dutch Bros Coffee.
Does McDonald's Lancaster offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.