Brand Certified
McDonald's
3.5(1478 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1860 E Ave J, Lancaster, CA
93535, United States
Certified by McDonald's • Mar 01, 2026
(661) 522-3367
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,478 reviews
5 stars
561
4 stars
270
3 stars
271
2 stars
113
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and drive-thru.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of assistance.
Food Quality
Several customers noted issues with food quality, including cold or stale items and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with trash and unclean tables reported by multiple customers.
Stock Issues
Customers expressed frustration over the unavailability of menu items, such as drinks and food options.
- JQJoy Queen6 days ago4.0They have good customer service.
- BRBryan RamirezJan 27, 20265.0Excelente
- MJMario De JesusJan 23, 20262.0I don’t recommend doing mobile orders with there slow workers not able to multitask. Mobile order took over 20min
- DHDaniel HerzogJan 1, 20261.0This location is notorious for being the worst fast food restaurant in the AV. Customer service is all but nonexistent. Very poorly managed. Waiting times are ridiculous and management could not care less. If you must have McDonald’s, avoid this one at all costs.
- SSSalDec 7, 20251.0I am writing to formally express my dissatisfaction with a recent experience I had at your establishment on 12/7. I placed a curbside order for breakfast at 10:20 A.M., which I understand can take some time, especially during busy periods. However, I waited for an excessive 50 minutes without any updates or communication regarding the status of my order. Upon entering the restaurant to inquire about my order, I was informed that it had been completed and mistakenly given to another customer. I requested a replacement, but I was informed that I could not receive one because breakfast service had ended. This response was disappointing and unacceptable, as it resulted in a complete loss of my breakfast meal after a significant wait. While I appreciate that I received a refund for my order, the time I spent waiting cannot be recovered, and it was not the ideal start to my morning. I hope you will take this matter seriously and implement measures to prevent such occurrences in the future.
Frequently Asked Questions About McDonald's
What are the main services offered at McDonald's Lancaster location?
The McDonald's in Lancaster offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What are the operating hours for in-store service at McDonald's Lancaster?
The McDonald's Lancaster location is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-thru open at McDonald's Lancaster?
The drive-thru opens at 5:00 AM every day. It closes at midnight Sunday through Thursday, and at 1:00 AM on Friday, Saturday, and Sunday nights.
What are the delivery hours for McDonald's in Lancaster?
Delivery is available daily from 4:00 AM to 11:30 PM.
Which payment options can I use at McDonald's Lancaster?
McDonald's Lancaster accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order for delivery or pickup at McDonald's Lancaster?
You can order using the McDonald's App available on iOS and Android, or via their online delivery system at https://mcdonalds.order.online/business/-5579.
What nearby places can help if I need banking services close to McDonald's Lancaster?
Bank of America is nearby and can assist with banking, credit union, and installment loan services.
Where can I find other dining options near McDonald's Lancaster?
Nearby dining options include Pizza Hut for pizza, Panda Express for Pan-Asian cuisine, Tecate Grill Mexican for Mexican food, KFC for chicken, Long John Silver's, and Spudnuts for donuts.
Are there any coffee shops near McDonald's Lancaster if I want to grab a different coffee or snack?
Yes, nearby coffee shops include Its A Grind Coffee House, Coffee Bloom, and Dutch Bros Coffee.
Does McDonald's Lancaster offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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