McDonald's

3.6
2600 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 W Ave K, Lancaster, CA
93534, United States

Hours

Reviews

3.6
2,585 reviews
5 stars
1,003
4 stars
528
3 stars
463
2 stars
194
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with wait times often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Customer Service

Feedback indicated a lack of friendly service, with some staff being described as rude or unhelpful.

Food Quality

While some customers enjoyed the food, there were complaints about cold and poorly prepared items.
  • BG
    baba gump
    Dec 26, 2025
    4.0
    Stopped by McDonald’s and overall it was a good experience. The food was hot and the order was mostly correct, and staff was doing their best even though it was busy. The wait was a little longer than expected, but nothing crazy. Solid location when you need a quick bite.
  • 8T
    818 trucker
    Dec 3, 2025
    1.0
    Food was cold and not fresh and it takes a long time to get it. 👎
  • LH
    lion heart
    Nov 27, 2025
    3.0
    The service is usually quick, and the staff has been friendly during my visits. The food is consistent with what you’d expect from McDonald’s—nothing fancy, but dependable when you’re craving something familiar.
  • SK
    Sharon King
    Nov 27, 2025
    3.0
    Food was great, but an employee came from using the restroom and there was no soap in the dispenser. They returned to cooking food with unclean hands.
  • FL
    FNA LNG
    Nov 16, 2025
    1.0
    Went in to get some food since I needed to use the restroom after a long drive for work. Walked up to a sign saying to order at kiosk...workers wouldn't even bother to look at the 3 of us standing at the counter. Young kid waiting for an order kept politely calling out for assistance after a few minutes the worker snaps "your order isn't ready". I was able to get bathroom code and as I walked away I heard the third person complaining that they've been waiting 20 minutes for their pick up order. Since I was in a tight schedule I decided to gamble with their service and went somewhere else. All these food ordering options and automation seems to be making some locations slower not faster.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lancaster, CA?

McDonald's in Lancaster, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service available all day?

Yes, the drive-thru is open 24/7 every day of the week at this McDonald's.