McDonald's

3.6
2595 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 W Ave K, Lancaster, CA
93534, United States

Hours

Reviews

3.6
2,580 reviews
5 stars
1,002
4 stars
527
3 stars
461
2 stars
194
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how they were treated.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, particularly in the dining area and restrooms.
  • MS
    Mark Smith
    5 days ago
    3.0
    I like this location it's clean and the stuff or nice
  • FL
    FNA LNG
    Nov 16, 2025
    1.0
    Went in to get some food since I needed to use the restroom after a long drive for work. Walked up to a sign saying to order at kiosk...workers wouldn't even bother to look at the 3 of us standing at the counter. Young kid waiting for an order kept politely calling out for assistance after a few minutes the worker snaps "your order isn't ready". I was able to get bathroom code and as I walked away I heard the third person complaining that they've been waiting 20 minutes for their pick up order. Since I was in a tight schedule I decided to gamble with their service and went somewhere else. All these food ordering options and automation seems to be making some locations slower not faster.
  • RC
    Roberto Contreras
    Nov 14, 2025
    1.0
    Slow service, and the whole store Have a bad smell, like urine from the bathrooms very disgusting smell can not eat there
  • JP
    John Powell
    Nov 2, 2025
    1.0
    This McDonald’s is the worst, The order is always wrong. I’ve never once had them give me the correct food through the window. I always have to pull out to the front and go sit in the parking lot and wait for them to bring me out of wrong order. All the people Or unbelievably rude. If I could give this place a zero I definitely would I highly recommend not coming here if you live on that side of the town it’s much easier to just go to the one on L and 30th.
  • TR
    Tony R.
    Oct 21, 2025
    3.0
    Drive thru is always fast and easy in the early mornings. However, the orders are always wrong. They're also always "out of ketchup packets". Not sure how/why if that's a high demand condiment. Poor inventory control on kitchen managers part. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lancaster, CA?

McDonald's in Lancaster, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service available all day?

Yes, the drive-thru is open 24/7 every day of the week at this McDonald's.