Brand Certified
El Pollo Loco
4.0(979 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
2056 East Avenue J, Lancaster, CA
93535, United States
Certified by El Pollo Loco • Mar 01, 2026
(661) 946-0009
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/lancaster/2056-east-avenue-j
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lancaster,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
979 reviews
5 stars
545
4 stars
180
3 stars
96
2 stars
51
1 star
107
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the flavors while others reported dry or poorly prepared items.
Customer Service
Customer service experiences varied; some praised staff for being friendly and attentive, while others reported rudeness and poor service.
Wait Times
Customers frequently mentioned long wait times, especially in the drive-thru, with some expressing frustration over slow service.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The restaurant was generally noted as clean, although some customers pointed out that certain areas needed attention.
- MMMaryAnn MarleyFeb 4, 20265.0Crunchy chicken taco with creamy cilantro the best ♥️
- GGGrandninnieJan 17, 20264.0Sometimes there's a wait in the car line but the soup is worth, it's very good when catching flu
- GMGriselda MiramontesJan 10, 20261.0The posted closing time is 10:30 PM, but when I arrived at 10:20 PM, the restaurant was already closed. This is misleading and inconvenient for customers who rely on the listed hours. If the location closes earlier, the hours should be updated accordingly.
- EREmiley RiosJan 5, 20265.0Great customer service, Mackenzie deserves a raise. He went over and beyond to assist our family.
- COChristian OsegueraJan 1, 20265.0They were fast and the food was amazing. Great deals with coupons. Perfect family feast.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Lancaster, CA?
El Pollo Loco in Lancaster is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Sunday from 10:00 AM to 10:30 PM, and Saturday from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in Lancaster?
El Pollo Loco is located at 2056 East Avenue J, Lancaster, CA 93535, United States.
What types of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa payment methods.
Does El Pollo Loco offer online ordering or a mobile app?
Yes, you can order online via their website or through the El Pollo Loco mobile app available on the Apple App Store.
Does El Pollo Loco have drive-thru and free Wi-Fi?
Yes, El Pollo Loco offers drive-thru service and free Wi-Fi for customers.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food, specializing in fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
How can I contact El Pollo Loco in Lancaster?
You can contact El Pollo Loco by phone at +1 661-946-0009 or by email at epl6151@elpolloloco.com.
What popular fast food options are nearby El Pollo Loco?
Nearby popular fast food options include Carl's Jr., McDonald's, KFC, Panda Express, and Pizza Hut, providing a variety of dining choices close to El Pollo Loco.
Are there coffee shops near El Pollo Loco for a drink before or after your meal?
Yes, Dutch Bros Coffee, Its A Grind Coffee House, and Coffee Bloom are nearby coffee shops where you can enjoy beverages before or after visiting El Pollo Loco.
What nearby places can assist with errands or services when visiting El Pollo Loco?
Places like ALDI USA and Stater Bros. Markets can assist with grocery shopping, Bank of America for banking, and UPS Authorized Shipping Outlet for shipping needs may be convenient when visiting El Pollo Loco.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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