Brand Certified
Dutch Bros Coffee
4.3(403 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
44318 20th St E., Lancaster, CA
93535, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/ca/lancaster/44318-20th-st-e.
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.3
403 reviews
5 stars
286
4 stars
46
3 stars
25
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on service quality is mixed; while many customers praise the friendliness and helpfulness of staff, several reviews highlight instances of rudeness and poor customer interactions.
Drink Quality
There are significant concerns regarding drink consistency and quality, with some customers reporting poorly made drinks and dissatisfaction with taste.
Atmosphere
The atmosphere is generally described as friendly and welcoming, with many customers appreciating the positive energy of the staff.
Wait Times
Customers frequently mention long wait times, especially during busy periods, which can lead to frustration.
Pricing
Some customers feel that prices are high compared to other locations, and there are complaints about unexpected charges related to tipping.
- AMAmerica MoralesFeb 26, 20265.0I recommend going there love the drinks
- SHSabrina HoenesFeb 14, 20261.0I’m not sure who works here in the morning lately but she’s VERY rude. She talked down to my mother because she “ordered the drink wrong”. Lately all the employees here have been so rude when before they used to be so nice. Drinks aren’t even made correctly so to be treated with such disrespect is a waste of my time and money. Don’t come to this location go to the other ones where the employees won’t treat you like your stupid
- KZKat ZFeb 6, 20263.0Ordered 2 entirely different drinks, tasted them, and couldn't tell em apart.
- PTpathik tripathiFeb 5, 20264.0Chai latte is little to sweet for me
- JJJulianJan 30, 20265.0Ashley M and Makaila E were really sweet and had such amazing personalities!!!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee in Lancaster?
Dutch Bros Coffee in Lancaster is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop about accepting personal checks.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas at Dutch Bros Coffee are happy to customize any drink to your preference.
Is there a birthday reward program at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What kind of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a wide variety of drinks including killer coffees, espresso drinks (mocha, latte, breve), Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and sugar-free flavors.
Are there kid-friendly drinks at Dutch Bros Coffee?
Yes, kids enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
What nearby places can I visit before or after grabbing a drink at Dutch Bros Coffee?
You can visit Spudnuts for donuts, Golden Nails for a beauty salon experience, or Pizza Hut for a quick meal, all located near Dutch Bros Coffee in Lancaster.
Are there grocery stores near Dutch Bros Coffee in Lancaster?
Yes, nearby grocery options include ALDI USA, Stater Bros. Markets, and Ceylon Boutique, which could be convenient stops before or after your visit to Dutch Bros Coffee.
Where can I find other food options near Dutch Bros Coffee?
Near Dutch Bros Coffee, you can find El Pollo Loco for Mexican cuisine, McDonald's for fast food, Wingstop for chicken, and Carl's Jr. for burgers.
Brand Certified Facts from Dutch Bros Coffee
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