Dutch Bros Coffee

4.5
423 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
2028 W. Ave I, Lancaster, CA
93536, United States

Hours

Reviews

4.5
423 reviews
5 stars
325
4 stars
44
3 stars
21
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and energetic staff, highlighting their helpfulness and positive attitudes.

Drink Quality

Overall, the drinks received positive feedback for taste and variety, although some customers reported inconsistencies in drink preparation.

Long Wait Times

Several reviews mentioned long lines and wait times, particularly during busy hours, which affected the overall experience.

Inconsistency Issues

A few customers expressed dissatisfaction with order accuracy and drink preparation, indicating a need for improved consistency.
  • BG
    baba gump
    Dec 26, 2025
    4.0
    Stopped by Dutch Bros Coffee in Lancaster, CA and had a good experience. The staff was very friendly and energetic, and the drinks were made correctly and tasted great. The only downside was the line can get pretty long at busy times. Overall, a solid coffee spot and I’d definitely come back.
  • MS
    Monique Sierra
    Dec 20, 2025
    1.0
    I went at 10:12 pm today and the lady as super rude they where bumping music loud and screaming loud well we waited for our drinks.
  • PE
    Pamela E
    Dec 5, 2025
    5.0
    Was out & about running errands and decided to to grab a latte at Dutch. Went to the walk up window and a very sweet girl named Evelyn helped me decide. I felt so bad because I was so indecisive on what I wanted but Evelyn was very patient with me and suggested so many good drinks. She really calmed me and just made me feel so welcomed. I will definitely be returning to this location. And the iced latte she suggested was so delicious 😋.
  • TS
    Toni Sparkman
    Dec 3, 2025
    5.0
    WOW! Ms. Evelyn will be the reason I am embracing Dutch Bros wholeheartedly. This young woman took her time explaining different drinks to me and never once wavered her kindness. I'm not a big fan of coffee chains, but for this level of customer service, you bet I will get my weekly treats from Dutch Bros.
  • JL
    Jada L
    Nov 21, 2025
    1.0
    The inconsistency at this location is crazy. Mind you I live in LA and I’m literally driving to Lancaster for a couple things this being one of them. I went I asked for a Horchata chai with strawberry soft top. There was so little Soft top, but you can literally just see the Drink through the top of the lid. It’s like they’re lazy or something. It didn’t taste like there was any extra syrup in my chai. It just tasted like a regular chai when it was supposed to be a Horchata chai. They took an extra second to give me my drink after they handed us the first one, so it’s one of those things where you think if they were trying to rush it out and ended up being lazy with it since that’s how my drink tasted and looked Normalize holding your tip until you get your drink. After so many times of my drink just being poorly made. I feel like I have to make a review. Try the other like three Duch locations in the area steer clear from this one. I wasn’t planning on leaving a review so I didn’t take a good picture at the time but you can see the level of soft top difference between mine and my boyfriends. If we’re paying extra I want what I’m paying extra for. Respect my money… Crazy I’m leaving a poor review about a company that is known for being extremely elated and pleasant. I had quite the opposite experience crazy. EDIT: After writing, this, I went to go look at the most recent reviews And the same day another customer left a comment about having a poor experience. Maybe it was your staff that day that you guys need to have a good talking to, but clearly I’m not the only one and something was going on Thursday, November 20, 2025. Staff was lazy and rude that day. I have never had such a bad experience at Dutch.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!