Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
399 reviews
5 stars
304
4 stars
42
3 stars
21
2 stars
11
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees are consistently friendly and provide excellent service, creating a positive atmosphere for customers.
Drink Quality
Most customers enjoy the drinks, with many praising the flavor and variety, although there are occasional complaints about incorrect orders.
Atmosphere
The location has a lively vibe, but some customers find the music too loud, which can hinder communication.
Order Accuracy
There are mixed reviews regarding order accuracy, with some customers experiencing issues with their drinks being made incorrectly.
Pricing
While many find the prices fair, some customers feel that certain drinks are overpriced for what they receive.
- JLJada L2 days ago1.0The inconsistency at this location is crazy. Mind you I live in LA and I’m literally driving to Lancaster for a couple things this being one of them. I went I asked for a Horchata chai with strawberry soft top. There was so little Soft top, but you can literally just see the Drink through the top of the lid. It’s like they’re lazy or something. It didn’t taste like there was any extra syrup in my chai. It just tasted like a regular chai when it was supposed to be a Horchata chai. They took an extra second to give me my drink after they handed us the first one, so it’s one of those things where you think if they were trying to rush it out and ended up being lazy with it since that’s how my drink tasted and looked Normalize holding your tip until you get your drink. After so many times of my drink just being poorly made. I feel like I have to make a review. Try the other like three Duch locations in the area steer clear from this one. I wasn’t planning on leaving a review so I didn’t take a good picture at the time but you can see the level of soft top difference between mine and my boyfriends. If we’re paying extra I want what I’m paying extra for. Respect my money… Crazy I’m leaving a poor review about a company that is known for being extremely elated and pleasant. I had quite the opposite experience crazy. EDIT: After writing, this, I went to go look at the most recent reviews And the same day another customer left a comment about having a poor experience. Maybe it was your staff that day that you guys need to have a good talking to, but clearly I’m not the only one and something was going on Thursday, November 20, 2025. Staff was lazy and rude that day. I have never had such a bad experience at Dutch.
- MEMelissaMarie Espinoza3 days ago1.0I usually love this location. But today I had it. There is a young lady in a brown sweater today talking so rudely to another employee about the cars moving up. Then continues to talk to the others employees saying "she don't play". But rude giving us our coffee and forgets my bread. I wasn't upset about her missing missing it I was upset that once I got to the window and told her that she missed my bread she rolled her eyes and then slammed the window in my face. This is so uncalled for and for myself being in human resources for many years there is plenty wrong with how this went down.
- SBStephan BlitvaNov 3, 20255.0In a day where employees won't even speak to customers, Dutch Bros employees are so friendly and pleasant. It's not only excellent coffees but excellent people every time I have stopped here.
- ETEmily TapiaOct 20, 20255.0Absolutely love Dutch Bros my favorite place to grab a tea, flavored water or energy drink. Great staff
- SLSweet Suga LoveOct 10, 20255.0Very friendly service, ask for them to surprise for my birthday drink and they did an awesome job. Got the birthday shake a little to sweet but overall tasted good. Prices are fare.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours at Dutch Bros Coffee in Lancaster?
Dutch Bros Coffee in Lancaster is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Where is the Dutch Bros Coffee located in Lancaster, CA?
Dutch Bros Coffee is located at 2028 W. Ave I, Lancaster, CA 93536.
Does this Dutch Bros Coffee location offer delivery or curbside pickup?
This location offers curbside pickup but does not offer delivery service.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for acceptance of personal checks.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros™ app to receive a free drink reward on your birthday. If you don’t have the app, let your broista know!
Are there sugar-free flavors available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I order at Dutch Bros Coffee?
Caffeine-free options include decaf classic espresso drinks (mocha, latte, breve), Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. Ask your broista for recommendations or check the menu.
What nearby dining options can I visit around Dutch Bros Coffee at 2028 W. Ave I?
Nearby dining options include In-N-Out Burger, Wendy's, Panda Express, Little Caesars Pizza, and Subway, all within easy access to grab a meal before or after your coffee visit.
Is there a nearby gas station or convenience store near this Dutch Bros Coffee?
Yes, nearby options include ampm, ARCO, ExtraMile, and Chevron, convenient for refueling or quick shopping alongside your coffee run.
What other coffee shops are close to the Dutch Bros Coffee at 2028 W. Ave I?
Nearby coffee choices include another Dutch Bros Coffee location and Starbucks, offering variety for coffee enthusiasts in the Lancaster area.