Chipotle Mexican Grill

3.9
948 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Lancaster South East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
855 W. Avenue K., Lancaster, CA
93534, United States

Hours

Reviews

3.9
948 reviews
5 stars
469
4 stars
227
3 stars
80
2 stars
57
1 star
115

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold, poorly prepared meals and others praising the freshness and taste.

Portion Sizes

Many reviews highlighted issues with small portion sizes, particularly regarding protein, leading to dissatisfaction among customers.

Cleanliness

Numerous customers noted that the restaurant was dirty, with trash on tables and floors, contributing to a negative dining experience.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Pricing Issues

Several customers expressed frustration over unexpected charges for extras and perceived high prices relative to portion sizes.
  • CC
    Cameron
    Nov 17, 2025
    5.0
    I love chipotle!
  • AL
    Apryl Lopez
    Nov 12, 2025
    5.0
    I feel like they were a bit stingy on the toppings but had no problem adding more!!! Staff was nice and respectful!! Food was delicious!!! Restaurant was very clean!!!
  • SH
    Sue Herdez
    Oct 24, 2025
    1.0
    I order a steak burrito and it looked like like a bean soup burrito.. watery almost no steak and to make matters worse. It was cold n soggy. Also my bf ordered chips n salsa and was missing. Absolutely no TLC in the preparation of food.
  • BR
    Beth River
    Oct 13, 2025
    5.0
    my go-to spot when I need something fast, easy, and delicious.
  • HL
    Heavenly Lane'i
    Oct 8, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5/5 – KC Made My Day! I had to take a moment to shout out KC at Chipotle hands down one of the best customer service experiences I’ve had in a long time! From the moment I walked in, KC greeted me with a warm smile and genuine energy that instantly made the atmosphere feel welcoming. Not only did they make my order exactly how I wanted it (with patience and precision, even when I was being a little picky 😅), but they also kept the line moving smoothly without making anyone feel rushed. You can tell KC takes real pride in what they do friendly, efficient, and just all-around awesome. The food was fresh, the service was top-tier, and KC’s personality brought it all together. If every Chipotle had a KC, I’d eat there every day. 🙌

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Lancaster South East?

Chipotle Mexican Grill in Lancaster South East is open daily from 10:30 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Lancaster?

It is located at 855 W. Avenue K., Suite 101, Lancaster, CA 93534, in the Los Angeles sublocality.