Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
While some customers praised the food, particularly specific items like the Sausage McMuffin and Big Mac, there were complaints about food being served cold or incorrectly prepared.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
Many reviews mentioned issues with order accuracy, including missing items and incorrect charges.
Management Issues
There were complaints about management's handling of staff and customer interactions, with some customers feeling disrespected or ignored.
SM
Stacy Montgomery
Nov 9, 2025
1.0
I stopped at this location on my way home. I sat in the drive through for almost 10 mins before a rude employee said you have to come inside to order. Maybe a sign would be helpful if that’s the case. I go inside and 1 employee is mopping 2 others standing there talking, looking irritated I had to walk across the wet floor.
Food was cold, no napkins in the dispenser.
And I watched the screen and the employees watching cars just sit in the drive through and not saying anything.
Employees were not friendly or helpful.
LL
lisa
Nov 7, 2025
1.0
I literally went last night and they gave me this keep in mind it’s a double cheese burger… u can see their finger prints clearly. Keep in mind they got mad because I ordered a wrap
MM
Melanie Medina
Oct 30, 2025
4.0
there’s this one worker i guess she’s the manager i don’t kno how , but she doesn’t wanna give more than 2 sauces . acting as if it comes out of her pay check or wtvs the most u get is 1 sauce and u have to pay for the other . her name is erica .
LL
Lester Long
Oct 22, 2025
1.0
Very rude service is trash take way to long to give your food attitudes need adjusting need thought it was under new management but it’s still super bad service I use to love this McDonalds. I’ve had my card kept and had to go back to get it my dad has also had his card kept and someone used it to order food off of it will not be returning here attitudes are disgustingly bad
TC
Tonya Cagle-Dachiardi
Aug 12, 2025
5.0
I wasn't expecting to eat the VERY BEST Sausage & Cheese McMuffin I've EVER had at this particular McDonald's . . But I DID❣️
Not only was the sausage McMuffin delicious, it was fresh & hot.. Including the hash browns!
P.S.
There is NOTHING in the world as good as a Large Coke from McDonald's on a 98° day!