Wendy's

Reviews

• LB

  Leiann B

  Oct 17, 2025
  1.0
  Rude customer service. Especially from host Carolina… They don’t honor coupons that they sell. Quality and quantity of food not worth the price. Will not be returning to this dumpster fire ever again.
• CH

  Charles Hightower

  Oct 4, 2025
  1.0
  What year did the day before yesterday after leaving urgent Care. And I will say the food was rather fresh and hot service was okay despite a young lady interrupting me while I was placing the order and the employees not instructing her to wait However the main thing that stood out to me was a large Roach that they were unbeknownst to until I made it come to their attention
• JC

  Jesus Cal

  Sep 28, 2025
  5.0
  Placed a mobile order. Picked it up and when I got home, I realized they forgot one of my items. Went back and explained the situation. Was helped by a tall Hispanic guy wearing a red shirt. He was very polite and helpful. Got my order straight fast and even included a free Frosty for the inconvenience. Top service right there! Thank you!
• JV

  Jayar Vat

  Sep 26, 2025
  1.0
  IT WAS CRAZY LAST NIGHT @ this location on Carson st, in Lakewood city👀. A couple was filming the workers because nobody didn’t want to release any names that kept being repentantly asked by the customer. I overheard the couple said to the females employee that work night shifts, has a poor customer service as a manager and a drive through window employee. I DON’T BLAME THEM FOR THEIR FRUSTRATIONS BECAUSE One of the employees had an attitude last night with me when I ask for a lid for my cup.
• CC

  Chhoeut Chhat

  Sep 26, 2025
  1.0
  Spent nearly 100 dollars. And their customer service is very terrible. The lady in the black kept on rushing us after we ask to have a couple seconds because we have a big order to place. So then when I begun to place the orders she kept on saying; ok that’s it, after every order, after saying I have a big order to place. Part of the order was wrong and I was patiently waiting thinking they were going to give us the rest of our order, then once the manager in the red finally came to the window she basically tried to brush us away and said, “we have a line behind us”and I’m telling her our order is incomplete. And I told her we order 5 kids meal in total and she then had an attitude because her tone got aggressive and she told me “I only paid for just 3 kids meal” then I handed her the receipt and she then slam the window shut repetitively , so after that I started recording them. The lady in all black started recording us back when they were in the wrong! After waiting again the lady in the red whom is a “manager” gave us the missing kids meal without having a professional manner apologizing. I was close to wanting to ask for a refund but then she already had handed me the rest of the orders…. Kids meals come with ranch and we didn’t even get that also, then asking her for the ranches for the kids meal for the nuggets she just slammed the window shut. I requested their names and they can hear us because the window was cracked open a little and both of the ladies kept looking at me so then I just drove out the drive way to go inside because they wanted to ignore me. When I went inside they still didn’t want to give me their name. Then the lady in the all black yelled at me to leave them alone. Reason why I ask for both of their names was to report them to cooperate and/or HR. I calm my composure down and try to find a lawyer that can handle this case legally.

Frequently Asked Questions About Wendy's