Wendy's

4.0
1882 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4314 South Street, Lakewood, CA
90712, United States

Hours

Reviews

4.0
1,882 reviews
5 stars
955
4 stars
450
3 stars
242
2 stars
83
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly during busy hours.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or incorrect orders, while others praised the freshness and taste.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, as well as issues with food hygiene.

Order Accuracy

Frequent complaints about incorrect or incomplete orders were mentioned, indicating a need for improvement in order handling.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers experiencing long waits and others noting quick service.
  • TJ
    Tyler Judkins
    Dec 30, 2025
    1.0
    Worst experience I've had at a Wendy's location. Ordered pickup: baked potato, chili, and a salad. They were somehow completely out of chili but wouldn't give me a refund, forgot the sour cream for the potato, and gave me ranch dressing instead of Caesar. It also took a very long time to bring out the order despite them not appearing very busy. Do yourself a favor and go to literally ANY other location you can find that isn't this one.
  • MH
    maribel Hernandez
    Dec 10, 2025
    5.0
    Esta bien la comida solo estaba muy sucias las mesas y el piso
  • JR
    Jessica Rose
    Dec 7, 2025
    4.0
    I go here often for dinner. Usually good service and accurate food order given. Drive-thru attendant tried to short change me one time when I was paying with a gift card. He told me that there wasn't enough money on the card to cover the whole order and it was more expensive than it really was. I gave cash and he didnt give a receipt. I asked for it then saw that he charged me too much. Also, if you ask for lemonade, the regular one is $1 more and they give that to you n charge the extra amount without asking. Must specify "lite lemonade" to not be charged extra. The drive-thru line can get pretty backed up (for Wendy's standards) around dinner time. Other than that, the food is what you'd expect.
  • LB
    Leiann B
    Oct 17, 2025
    1.0
    Rude customer service. Especially from host Carolina… They don’t honor coupons that they sell. Quality and quantity of food not worth the price. Will not be returning to this dumpster fire ever again.
  • CH
    Charles Hightower
    Oct 4, 2025
    1.0
    What year did the day before yesterday after leaving urgent Care. And I will say the food was rather fresh and hot service was okay despite a young lady interrupting me while I was placing the order and the employees not instructing her to wait However the main thing that stood out to me was a large Roach that they were unbeknownst to until I made it come to their attention

Frequently Asked Questions About Wendy's

Is South Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Lakewood, CA?

The drive-through is open daily from 6:00 AM to 2:00 AM.