Chipotle Mexican Grill

3.9
806 reviews
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Business Details

5310 Lakewood Blvd, Lakewood, CA
90712, United States
(562) 790-8786
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Lakewood Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5310 Lakewood Blvd, Lakewood, CA
90712, United States

Hours

Reviews

3.9
806 reviews
5 stars
425
4 stars
139
3 stars
93
2 stars
43
1 star
106

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty counters and overflowing trash bins.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Many reviews indicated a decline in food quality, with complaints about bland flavors, stale chips, and inconsistent portion sizes.

Operational Issues

Frequent complaints about running out of food items and long wait times, especially during peak hours.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
  • ML
    Matthew Leahy
    Nov 10, 2025
    5.0
    Finally found a chipotle not skimping on the burrito. They packed an amazing sized delicious carne asada burrito
  • ME
    Ms E
    Nov 9, 2025
    5.0
    One of my favorite places for fast food
  • HB
    H B
    Nov 3, 2025
    1.0
    They rarely confirm if my rewards scan went through or not which it often doesn't and I get asked to scan again. They dont even bother at this one.
  • RB
    Ruane Bill
    Oct 31, 2025
    1.0
    Bruh, this place has gone downhill so fast. Chipotle used to be the spot nowadays it's $18 for 1 bowl with no tortillas on the side!!!
  • JV
    J.R. Valentin
    Oct 26, 2025
    1.0
    I visited at 9:40 p.m. Saturday evening (they closed at 11 p.m.). I ordered a salad. When I began telling him what I wanted in my order, I looked and they had no beans (black or pinto) the containers had remnants of old beans stuck in the sides, no vegetables and the meat was dark and old looking. I asked if they any more beans the guy said no more for the night. There was a girl standing next to him who told him "we're not closing yet". He shrugged his shoulders. I told him I didn't want the food. He just threw it in the trash. I've never been so horrified disappointed in Chipotle. I'm not sure I will ever go back.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Lakewood Mall serve?

Chipotle Lakewood Mall offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.

What are the opening hours for Chipotle Mexican Grill at Lakewood Mall?

Chipotle Lakewood Mall is open daily from 10:45 AM to 11:00 PM.