McDonald's

3.8
1027 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23742 Rockfield Dr, Lake Forest, CA
92630, United States

Hours

Reviews

3.8
1,027 reviews
5 stars
444
4 stars
250
3 stars
168
2 stars
55
1 star
110

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Some reviews praised the quick service, while others noted delays and inefficiencies.

Food Quality

Feedback on food quality was mixed, with some enjoying the freshness while others complained about cold or poorly made items.

Customer Service

Staff friendliness varied, with some customers highlighting pleasant interactions and others mentioning poor service.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • RM
    Russell De La Mare
    3 days ago
    4.0
    Great curbside, terrible counter service, it's like they would prefer to have no face to face pos at all.
  • MM
    MJM
    Nov 3, 2025
    3.0
    first off I would like to say that I choose this location to go to McDonalds, as I believe its the best tasting quality one. out of all the locations within a close enough proximity to me. so might say a bit far but for me if I am paying for something I want to make sure I am getting what I pay for. especially in this inflationary environment we live in. I went in on the 31st and got 6 large drink cups. as I wanted the monopoly game pieces. which is the size drink that qualifies to get them. Non of the cups or large fries had them one the packaging. which I was shocked. while I did go in and the employees working at the time did make it right, the owner has a lot of explaining to do. this location is owned by the McNib Corporation and the president , Bob Nibeel doesn't seem to care. as I have called there corporate many times to report issues at another location there own 27331 La Paz Rd. in Laguna Niguel which is actually closer to my house but, that explains why I don't go to my local one.
  • IC
    Ismael Carrera
    Oct 27, 2025
    3.0
    La verdad tengo mas de 4 años comprando en este macdonald y últimamente siempre falta algo en mi orden o no lo completan como en realidad hace la orden. Compre un chocolate grande y resulta que esta a la mitad 👎👎👎👎
  • RM
    Rickey Millsap
    Oct 17, 2025
    1.0
    They charge $1 to substitute ham for bacon.
  • VL
    Vanessa Lewis
    Oct 15, 2025
    4.0
    The service was quick and the ordering process was efficient. The meal was standard McDonald's quality you know what you're getting. It's a decent option when you need something fast.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Lake Forest, CA?

McDonald's in Lake Forest is open daily from 5:00 AM to 11:00 PM.

Is the drive-thru service at this McDonald's location available late?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, one hour later than the delivery service.