Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lake Forest,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
836 reviews
5 stars
518
4 stars
177
3 stars
74
2 stars
26
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Fabiola and Maria for their excellent service.
Food Quality
While some reviews noted great tasting and fresh food, others reported issues with overcooked or cold items, indicating inconsistency in food quality.
Cleanliness
Feedback was mixed regarding cleanliness; some customers appreciated the clean environment, while others reported unsanitary conditions.
Atmosphere
Several customers mentioned the need for modernization in the restaurant's decor and atmosphere, with some finding it outdated.
Pricing
Customers generally found the prices reasonable, although there were complaints about upselling practices for items that were previously complimentary.
- POPedro OrtegaNov 6, 20252.0Nice
- MSMark StevensOct 20, 20254.0chilly, bring a jacket. staff is helpful and plesant
- JCJuan CarlosSep 7, 20255.0Muy buen service 👍
- BIBelieve ItAug 8, 20253.0It's El polo loco. Nothing new.
- MDMichael DeSchalitAug 1, 20254.0Not the the best representation of El Pollo Loco brand.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Lake Forest, CA?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 23601 El Toro Rd, Lake Forest, CA 92630, United States.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco offers authentic Mexican cuisine specializing in fire-grilled chicken and handmade salsas and guacamole.
Does El Pollo Loco provide delivery service?
Yes, El Pollo Loco offers delivery services for their menu items.
Can I order online from El Pollo Loco?
Yes, you can order online through their official website or via the El Pollo Loco app.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa.
Does El Pollo Loco offer catering services?
Yes, catering services are available at El Pollo Loco.
Are there nearby places to visit around El Pollo Loco in Lake Forest?
Nearby places include Village Inn cocktail bar, Montessori Preschool Lake Forest, and The Coffee Bean & Tea Leaf cafe, which are great spots to visit before or after dining at El Pollo Loco.
How can I get to El Pollo Loco using nearby landmarks?
El Pollo Loco is near well-known spots like UPS Authorized Shipping Outlet and Denny's diner, which can help you easily locate the restaurant when visiting.
What other dining options are available close to El Pollo Loco?
Other nearby dining options include El Progresso Mexican Restaurant, Luna Grill Mediterranean restaurant, and Fuddruckers burger restaurant.