Chipotle Mexican Grill

4.0
498 reviews
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Business Details

26592 Towne Centre Dr, Lake Forest, CA
92610, United States
(949) 273-0877
https://locations.chipotle.com/ca/lake-forest/26592-towne-centre-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3537
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About

Mexican Restaurant
Chipotle Foothill Ranch Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
26592 Towne Centre Dr, Lake Forest, CA
92610, United States

Hours

Reviews

4.0
498 reviews
5 stars
247
4 stars
126
3 stars
54
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report poor service and long wait times.

Food Quality

Food quality is inconsistent, with reports of fresh ingredients and good flavor, but also complaints about undercooked rice, burnt chicken, and hair found in food.

Portion Sizes

Many customers express dissatisfaction with reduced portion sizes, feeling that they are getting less food for the price.

Cleanliness

The dining area and facilities are often noted as needing better cleanliness and maintenance.

Pricing

Customers frequently mention that prices are high relative to the portion sizes and quality of food.
  • RL
    Robert Lambkin
    Dec 28, 2025
    5.0
    Walked in and was greeted immediately Great service Great food good value
  • JM
    john moz
    Dec 24, 2025
    4.0
    This branch here is a really good branch. Haven’t had any spoiled food like other ones around.
  • DS
    Don Schremp
    Dec 12, 2025
    4.0
    First Chipotle I've seen built for speed. That said they had more business than staffing could easily handle on my visit. Likely corporate cutting labor to increase office workers bonuses.
  • PP
    Pmyster
    Dec 2, 2025
    1.0
    just walked in there’s no line so I thought hey why not let’s go in and get some grub find out that they’re just not going to serve me so I just left. This is my second time that actually I’ve come to this location just you know with a bad experience so i’m officially done at this location. Maybe I will check out islands.
  • SK
    Sarah Kaufman
    Dec 2, 2025
    3.0
    This whole store needs to learn customer service. I stood at the counter waiting to order while I watched three people walk around in circles. Not a single person acknowledged me until I asked if anyone works at the front. I still didn’t receive a verbal response, but a guy kinda looked around where he was currently standing to see who could help me. Eventually someone appeared in front of me and took my order. Food is usually good, but good customer service would go a long way!!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Foothill Ranch Relo offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced and wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Lake Forest, CA?

Chipotle Mexican Grill is open every day from 10:30 AM to 11:00 PM.