Chipotle Mexican Grill

4.0
490 reviews
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About

Mexican Restaurant
Chipotle Foothill Ranch Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
26592 Towne Centre Dr, Lake Forest, CA
92610, United States

Hours

Reviews

4.0
490 reviews
5 stars
243
4 stars
124
3 stars
53
2 stars
21
1 star
49

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the reduced portion sizes, feeling they are getting less food for the price.

Service Quality

Customer service experiences were mixed, with some praising friendly staff while others reported rude or unhelpful service.

Food Quality

Feedback on food quality varied, with some enjoying fresh and flavorful meals, while others complained about cold food, overcooked rice, and inconsistent ingredient quality.

Cleanliness

Several reviews noted issues with cleanliness in the dining area and food preparation areas, including dirty tables and unkempt trash bins.

Pricing Concerns

Customers frequently mentioned that prices are high relative to the portion sizes and quality of food, leading to feelings of being overcharged.
  • JS
    John Schulte
    6 days ago
    5.0
    Always fresh, quick and satisfying modern tex-mex fare.It is very functional although austere eating area.
  • NS
    Nick S
    Nov 17, 2025
    1.0
    Hair in my food layered deep in the bowl after shaking it
  • AC
    Adam Chu
    Nov 1, 2025
    2.0
    Got two bowls. Both are filled half way, and mostly they are lettuce. Restaurant is getting stingy.
  • MW
    Michael Wong
    Oct 23, 2025
    1.0
    Wrong order! Ordered via mobile, picked up at the drive thru. Receipt on bag says "C Burrito" (that means chicken burrito folks). What did I get? A salad. It was 3:10pm in the afternoon. There was nobody inside. How does this happen? Incompetence. I try not to use the other word. Do better.
  • KV
    Karina Vilchis
    Sep 9, 2025
    5.0
    I've been here a few times and always have a good experience, but today was exceptional! They were out of chicken when I arrived, so I had to wait a few minutes. Zack was amazing—he offered chips, guac, and a soda while I waited and apologized multiple times. Very polite and respectful, The whole team was friendly, and even the cook apologized. Great service—I’ll definitely keep coming back

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Foothill Ranch Relo offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced and wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Lake Forest, CA?

Chipotle Mexican Grill is open every day from 10:30 AM to 11:00 PM.