Brand Certified
El Pollo Loco
4.1(772 reviews)
Certified by El Pollo Loco • May 03, 2026
Business Details
20163 Lake Forest Dr, Lake Forest, CA
92630, United States
Certified by El Pollo Loco • May 03, 2026
(949) 581-5499
Certified by El Pollo Loco • May 03, 2026
http://elpolloloco.com/locations/store/3970
Certified by El Pollo Loco • May 03, 2026
About
Certified by El Pollo Loco • May 03, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lake Forest, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 03, 2026
Hours
Certified by El Pollo Loco • May 03, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.1
772 reviews
5 stars
394
4 stars
199
3 stars
97
2 stars
30
1 star
52
- KKkawaiincaliApr 21, 20265.0This is truly a wonderful place to get a meal! The chicken here is incredibly moist and flavorful, a real treat. I'm always impressed that my order is prepared perfectly every time I visit. The staff members are consistently so welcoming and friendly, which makes the experience even more enjoyable. I highly recommend this establishment to anyone looking for delicious food and great service.
- MIMali InomataApr 14, 20265.0This is the best el pollo loco in this area. I drive to this one even though there is one closer to me - it's that big of a difference. The staff is on top of it and the chicken is SO MOIST and soooo delicious here. They are like a well oiled machine. It's worth it to go to this one.
- MKMike KayApr 8, 20265.0Gentleman named Armando help me and he's amazing with great customer service and professional
- TNTushar NikaljeMar 20, 20265.0I’m a regular customer here, and honestly, Luis is a big reason why I keep coming back. What starts as just grabbing food always turns into a genuinely good experience because of him. You can feel the difference the moment you walk in. Luis is always there, helping his team, checking everything, and still finding time to smile and connect with customers. It never feels fake or forced. It feels real, like he actually cares. I’ve seen the place get busy, and instead of stress or confusion, everything just flows. That kind of calm energy comes from him. You can tell his team respects him, and it reflects in how smoothly everything runs. It’s also the little things, getting the order right, keeping the place clean, and just maintaining a positive vibe no matter what. Those small things add up and make you feel comfortable every time you walk in. To be honest, this place doesn’t just feel like a fast food spot anymore. Because of Luis, it feels familiar. It feels welcoming. And that’s why I keep coming back.
- BWBrian WeltmerFeb 11, 20261.0Ordered a BRC burrito inside the store, took almost 10 minutes. If you are ok a hurry look elsewhere.
Frequently Asked Questions About El Pollo Loco
Where is El Pollo Loco located?
El Pollo Loco is located at 20163 Lake Forest Dr, Lake Forest, CA 92630, USA.
What are the operating hours for El Pollo Loco in Lake Forest?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco offers both delivery and catering services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa.
How can I place an order for pickup or delivery from El Pollo Loco?
You can order through the El Pollo Loco app or online at https://order.elpolloloco.com/menu/lake-forest-dr-hwy-241.
Does El Pollo Loco have a drive-through service?
Yes, this El Pollo Loco location features a drive-through service for your convenience.
What is the contact email and phone number for El Pollo Loco Lake Forest?
You can contact El Pollo Loco by email at epl3970@wksusa.com or by phone at +1 949-581-5499.
What nearby fast food options are close to El Pollo Loco?
Nearby fast food options include two Jack in the Box locations and Jimmy John's, providing variety if you're exploring the area.
Are there nearby leisure or fitness facilities near El Pollo Loco?
Yes, nearby facilities include the Etnies Skatepark of Lake Forest, Saddleback Valley Volleyball, and several gyms like Clava Fitness and Open Mat Jiu Jitsu, perfect for combining a workout or recreation with your visit.
What are some nearby services and shops customers can visit when at El Pollo Loco?
Nearby you can find The Home Depot for home improvement, Polish Nail Spa for beauty treatments, and Bodhi Leaf Coffee Bar for coffee and smoothies, making it convenient to combine errands or relaxation with your meal.
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