Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lake Elsinore,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
610 reviews
5 stars
322
4 stars
144
3 stars
61
2 stars
27
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently mentioned issues with food quality, including dry chicken, incorrect orders, and inconsistent portion sizes.
Customer Service
Mixed feedback on customer service; while some praised helpful staff, others reported poor service and long wait times.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Ordering Experience
Customers expressed frustration with the kiosk ordering system and frequent mistakes in fulfilling orders.
Positive Experiences
Despite the negatives, many customers enjoyed the food and appreciated the friendly service at certain locations.
- SBSheila BJan 3, 20263.0The chicken and the Mac n cheese was very salty today, not sure what happened this time
- GGgabrielaJan 1, 20265.0We love coming to this location because of Angie, she’s very sweet and professional when it comes to helping us, 10/10 will keep coming only here.
- AAAaronDec 2, 20255.0Everything is just excellent here. Chicken tortilla soup my favorite when it cold out. The double chicken avocado salad my weekly other favorite.
- MSMychael SilveiraOct 30, 20255.0Had a great dinner
- BMBill MartinSep 30, 20254.0The new EoS gym is going to ruin this shopping center. There was no parking for El Pollo Loco or any other store. Food was fine, a little dry but fresh.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Lake Elsinore?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Lake Elsinore?
El Pollo Loco is located at 31550 Grape St, Lake Elsinore, CA 92532, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for their food orders.
Can I place an order for pickup or delivery through an app for El Pollo Loco?
Yes, you can order through the El Pollo Loco mobile app available on the Apple App Store or use their online ordering system.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and Check as payment methods.
Does El Pollo Loco have free Wi-Fi available for customers?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, fire-grilled Mexican chicken entrees along with handmade guacamole, salsas, and dressings.
Is there a Papa John's Pizza near El Pollo Loco in Lake Elsinore?
Yes, Papa John's Pizza is located nearby and can be a convenient option if you're looking for pizza after or before dining at El Pollo Loco.
Where can I find a Wells Fargo Bank near El Pollo Loco?
There is a Wells Fargo Bank close to El Pollo Loco, perfect for handling any financial needs before or after your meal.
Are there beauty salons near El Pollo Loco in Lake Elsinore?
Yes, Vizion Hair Salon and Tera Williams beauty salon are nearby for customers interested in hair styling or makeup services.