Dutch Bros Coffee

4.2
240 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
32250 Mission Trail, Lake Elsinore, CA
92530, United States

Hours

Reviews

4.2
240 reviews
5 stars
171
4 stars
15
3 stars
15
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.

Drink Quality

While some customers enjoyed the drinks, others reported inconsistencies in taste and preparation, with complaints about drinks being too sweet or not made correctly.

Wait Times

Customers frequently noted long wait times, especially for mobile orders, with some expressing frustration over delays and order mix-ups.

Atmosphere

The atmosphere was described as lively and fun, but some customers felt that the staff's socializing could detract from service efficiency.

Management Issues

Several reviews highlighted concerns about management and operational efficiency, particularly regarding order handling and staff organization.
  • RG
    R G
    2 days ago
    4.0
    Our first time trying Dutch Bros. We had a Caramelizer which didn't really taste like it had Caramel. It was maybe more of a mocha flavor. We also tried the Double Rainbro which was pretty good not too sweet. The girl who took our order was very nice and helpful.
  • SP
    susan pollard-tietge
    Dec 6, 2025
    5.0
    I thought I left more of a review? I love this place! They have a great menu of coffees, specialties, shakes and more. Everything has always been yum! Maybe even more important, the help are efficient and super friendly. This is definitely my go to, even though the "other place" is right across the street. Thank you for having such a customer friendly business. Customer service is huge to me :) p.s. my pups LOVE your courtesy "PUP CUPS" :))
  • DE
    Darlene Enriquez-Vega
    Dec 2, 2025
    5.0
    I love Dutch bros. The best thing is they have a variety of sugar free items The protein coffees are great
  • AA
    A
    Nov 23, 2025
    4.0
    I love this place, but I dont like trashy rap music playing, and sometimes the worker taking orders are unfriendly.
  • JF
    Jake Fletcher
    Nov 19, 2025
    1.0
    Absolutely unbelievable experience. We went at 3pm on the dot to get two drinks and their promotional magnets they are offering. We ordered at 3:10 and only got two drinks. WE WAITED FOR TWO HOURS only for them to say they gave away all the magnets to people who placed orders AFTER WE DID. I genuinely would give 0 stars to this place, above all else they refused to give us refunds claiming we have to contact corporate. Never been to a place with this level of incompetence and immaturity. We paid for our drinks never got them or the magnets.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!