Chipotle Mexican Grill

3.5
279 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Lake Elsinore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
18492 Dexter Ave, Lake Elsinore, CA
92532, United States

Hours

Reviews

3.5
279 reviews
5 stars
127
4 stars
49
3 stars
19
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and lack of greetings.

Food Quality

Customers reported inconsistent food quality, with complaints about undercooked rice, burnt chicken, and small portions.

Cleanliness

Many reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, particularly with online and mobile orders.

Staff Positivity

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • JC
    Johanna Colvin
    5 days ago
    2.0
    Almost every time I go here, something is wrong with the food. Don't mobile order because then you won't see what they're doing wrong. Last trip I ate half my bowl, but I ate all the meat because they clearly didn't give enough meat. Huge piece of pepper in the fajitas, not great quality control.
  • XX
    X X
    Dec 21, 2025
    1.0
    Always making mistakes and male window worker says nothing when you pull up or during the whole interaction and waits for you to speak first. Pickup lane Bowls are sloppily made, sour cream poured all on one side, beans tucked all the way on the other side with no equal balance. My friend was given the wrong order on ubereats, tag and name were correct on the bowl sticker, but the food inside was a totally different order.
  • LO
    Linda Ortega
    Nov 8, 2025
    1.0
    This is by far the worst Chipotle restaurant I have been to. I went in this morning a few minutes after they opened. They did not acknowledge me by greeting me let alone telling me they would be with me shortly. The seats were dirty, there was no brown rice or red salsa but worst of all the chicken was burnt and hard. STAY AWAY!
  • SR
    Scott Rowley
    Oct 14, 2025
    4.0
    A little spicy, but good.
  • RK
    Richard Kuchinskas
    Oct 11, 2025
    1.0
    I go to Chipotle a lot. I went to LE location this last Tuesday at 11am. Corn was frozen. Brown rice wasn't cooked correctly. 😕 And to top it off the feminine guy who rang me up was rude.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Lake Elsinore serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 18492 Dexter Ave, Lake Elsinore?

Chipotle is open every day from 10:00 AM to 11:00 PM.