Chipotle Lake Elsinore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted poor customer service, including rude staff and lack of greetings.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked rice, burnt chicken, and small portions.
Cleanliness
Many reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, particularly with online and mobile orders.
Staff Positivity
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
JC
Johanna Colvin
5 days ago
2.0
Almost every time I go here, something is wrong with the food. Don't mobile order because then you won't see what they're doing wrong. Last trip I ate half my bowl, but I ate all the meat because they clearly didn't give enough meat. Huge piece of pepper in the fajitas, not great quality control.
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X X
Dec 21, 2025
1.0
Always making mistakes and male window worker says nothing when you pull up or during the whole interaction and waits for you to speak first. Pickup lane Bowls are sloppily made, sour cream poured all on one side, beans tucked all the way on the other side with no equal balance. My friend was given the wrong order on ubereats, tag and name were correct on the bowl sticker, but the food inside was a totally different order.
LO
Linda Ortega
Nov 8, 2025
1.0
This is by far the worst Chipotle restaurant I have been to. I went in this morning a few minutes after they opened. They did not acknowledge me by greeting me let alone telling me they would be with me shortly. The seats were dirty, there was no brown rice or red salsa but worst of all the chicken was burnt and hard. STAY AWAY!
SR
Scott Rowley
Oct 14, 2025
4.0
A little spicy, but good.
RK
Richard Kuchinskas
Oct 11, 2025
1.0
I go to Chipotle a lot. I went to LE location this last Tuesday at 11am. Corn was frozen. Brown rice wasn't cooked correctly. 😕 And to top it off the feminine guy who rang me up was rude.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lake Elsinore serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 18492 Dexter Ave, Lake Elsinore?
Chipotle is open every day from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lake Elsinore?
It is located at 18492 Dexter Ave, Riverside sublocality, Lake Elsinore, CA 92532, USA.
Does Chipotle Mexican Grill in Lake Elsinore offer online ordering?
Yes, you can order online via their official website or app for convenience.
How can I contact Chipotle Mexican Grill in Lake Elsinore?
You can contact them by phone at +1 951-226-3534 or email at CA.3909.LakeElsinore@chipotle.com.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby dining options are close to Chipotle Mexican Grill in Lake Elsinore?
Nearby dining options include Tom's #1 World Famous Chili Burgers, Jersey Mike's Subs, Douglas Burgers 23, Lone Star Steakhouse and Saloon, Chick-fil-A, Crab Island & Sushi, Aztlan Tacos, and Burger King.
Are there any nearby gas stations or convenience stores near Chipotle in Lake Elsinore?
Yes, nearby gas stations and convenience stores include ExtraMile, Circle K, Exxon & Mobil Stations, Mobil, and Chevron Station Lake Elsinore.
What recreational or fitness facilities are near Chipotle in Lake Elsinore?
LA Fitness is located nearby, offering gym facilities and active life services for customers interested in fitness.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and promotions.