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Wendy's

3.9
(499 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
28961 Golden Lantern, Laguna Niguel, CA
92677, United States

Hours

Reviews

3.9
499 reviews
5 stars
226
4 stars
125
3 stars
64
2 stars
35
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or stale food, with several mentioning that their orders were incorrect or unsatisfactory.

Service Issues

There were numerous complaints about poor service, including wrong orders, unhelpful staff, and long wait times.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during their visits.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
  • EM
    Eric Moore
    Jan 9, 2026
    1.0
    I ate at the restaurant and the fries and burger were not hot mild warm is an overstatement. I asked to get the food warmed up and they looked at me like I was crazy. I ordered a son of baconator combo small chili and 5 cookies. It was $26 But what came out was a burger chili and 4 cookies. I was charged another $7 for the drink and fries. So $33 for a meal chili and 4 cookies. The same meal by my house in Orange is $24 and it’s hot when I go through the drive through and take it home. I’ll never eat here again and will tell everyone I work with to avoid this place like the plague
  • HF
    henry F
    Oct 28, 2025
    5.0
    The lady was amazing she helped me with a issue with the app . Customer service was exceptional Thanks
  • RW
    Roy Weiler
    Oct 11, 2025
    1.0
    not reccomended
  • RG
    Riley Gallagher
    Oct 9, 2025
    1.0
    Was just served stale food. Rip off. Never coming back here
  • PL
    Princess Liz
    Sep 20, 2025
    5.0
    Good food

Frequently Asked Questions About Wendy's

What are the operating hours for drive-thru service at Wendy's in Laguna Niguel?

The drive-thru is open every day from 6:30 AM to midnight.

Does Wendy's Laguna Niguel offer breakfast options?

Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides available via order.wendys.com or the mobile app.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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