Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
815 reviews
5 stars
337
4 stars
166
3 stars
131
2 stars
47
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and mistakes with orders.
Food Quality
Several customers complained about the quality of food, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Some reviews mentioned cleanliness issues, including unsanitary conditions and poorly maintained dining areas.
Overall Experience
The overall sentiment was negative, with many customers expressing dissatisfaction and stating they would not return.
- WWW4 days ago3.0Are you kidding me Right now zero napkins with my entire order. Nothing in the Bag you’ve got to be serious right now for my entire order. Ordered on delivery, received zero napkins with order of 6 items Two drinks one smoothie one No straws at all for the entire order, so I couldn’t have. Zero napkins straws not a single thing in the bag listed. This so disruptive to my entire night tonight Tonight is a Mess
- LYLorraine YJan 5, 20263.0if you are going to charge so much for your fries, then you should at least fill them to the top....it's the little things that turn people off from fast food.
- JDJessica DossJan 3, 20264.0I hate the ordering kiosks. But food was fine, just as expected.
- VRVanessa RodriguezDec 12, 20255.0Always fast and friendly here. Clean and holiday spirited. The employees do their job as expected and could always be more interactive but no complaints here.
- ASadriana sarmientoDec 5, 20252.0I wait in line for 20 minutes. They said something was wrong with their system and they were fixing it and it would be just a few minutes. This of course is no fault of the employees. However, the guy on the drive-through could have been much nicer about everything and had a better sense of customer service. Once I finally got my food, they had forgotten one item plus they didn’t give me my receipt. I had to ask for it. The fries were undercooked and totally disgusting! The burger was cold, and the bread was a bit hard around the edges. Probably the worst experience I have had at a McDonald’s
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily starting at 5:00 AM. It closes at 11:00 PM Monday through Thursday and Sunday, and at midnight on Friday and Saturday.
Can I order delivery from this McDonald's and when is delivery available?
Delivery is available daily from 5:00 AM to 10:30 PM on most days, with extended hours until 11:30 PM on Thursday and Friday.
What online options are available for ordering from this McDonald's?
You can place orders through the McDonald's App available on iOS and Android, or online via the delivery and order URLs provided by this location.
What payment methods does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services can I expect at this McDonald's?
Services offered include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 27331 La Paz Rd, Laguna Niguel, CA, 92677, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell and In-N-Out Burger, both convenient for trying different menu choices or grabbing a quick meal.
What nearby businesses might be of interest if I visit this McDonald's?
You can visit nearby spots like Cedar Creek restaurant for a different dining experience, Club Nails for beauty services, or Rock N' Road Cyclery if you're interested in cycling goods.
Are there nearby places where I can explore other food options or activities after visiting McDonald's?
Yes, you could try Más Veggies Vegan Taqueria or Vegan Bowls For All for vegan dishes, or visit the Sub Zero Nitrogen Ice Cream for frozen treats. Additionally, BE Fit Modern Pilates offers fitness activities nearby.