Business Details
About
Mexican Restaurant
Chipotle Laguna Niguel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
324 reviews
5 stars
163
4 stars
93
3 stars
23
2 stars
13
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report excellent service while others describe rude or indifferent attitudes.
Food Quality
Food quality is inconsistent, with reports of undercooked items, poor portion sizes, and occasional unpleasant odors.
Cleanliness
The restaurant is generally reported as clean, but there are complaints about unpleasant smells and unsanitary conditions at times.
Portion Sizes
Many customers express dissatisfaction with decreasing portion sizes, feeling that they are not receiving adequate value for their money.
- JJJacob JuneauDec 5, 20251.0By far the worst Chipotle I've been to. Employees acted as though each ingredient came out of their paycheck and all but one of the employees was rude.
- MZMike ZhangNov 6, 20255.0Great staffs, one of the few Chipotle locations with normal employees. Unlike other locations which hire pretty much disabled employees with arm problem. This location provides decent portion food. The cashier is friendly and helpful. Love this particular Chipotle location.
- SPShanyu prasadOct 16, 20255.0I love this place, I work nearby and during my lunch break I come here everyday. They are absolutely amazing, I do mobile order for convenience, and they even started to remember me and have it ready before I could even tell them I have a mobile order for myself. They’re extremely approachable and kind, the customer service is top notch and the food is always amazing. I’d recommend this place to everybody if they like Chipotle. Hope the manager of the place sees this and recognizes his team for doing amazing work consistently. I’ve been coming here everyday for more than a year now. A million stars.
- KKKokyAug 10, 20255.0One of the best customer service I’ve ever had at this store, i asked for his name but he said you can say the handsome guy in the store :) they are so nice and the food is great, will definitely comeback, thank you so much:)
- CCCharlieNov 20, 20241.0Just ordered door dash from them and literally got 8 pieces of chicken. This is ridiculous. Will never buy from Chipotle again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Laguna Niguel?
Chipotle Mexican Grill in Laguna Niguel is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Laguna Niguel?
It is located at 27221 La Paz Rd, Laguna Niguel, CA 92677, in the same shopping center as Sprouts and CVS.
Does Chipotle Laguna Niguel offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Laguna Niguel?
You can order online via the Chipotle app or website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle Laguna Niguel accept credit cards and other payment methods?
Yes, Chipotle accepts credit cards and offers gift cards as payment options.
Is Chipotle Mexican Grill in Laguna Niguel LGBTQ friendly?
Yes, the restaurant warmly welcomes LGBTQ customers.
What nearby grocery options are available if I visit Chipotle Laguna Niguel?
Nearby, you can visit Sprouts Farmers Market and the Laguna Niguel Farmers' Market for organic and fresh produce.
Are there other dining options close to Chipotle Mexican Grill in Laguna Niguel?
Yes, nearby restaurants include Chaparosa Grill (Cuban cuisine), Corner Bakery Cafe, Deemer's American Grill, Sango Sushi Restaurant, and Cinderella Cakes LN for bakery treats.
What nearby services can help with shipping or printing near Chipotle Laguna Niguel?
FedEx Office Print & Ship Center and UPS Access Point are nearby for printing and shipping services, useful if you want to handle errands before or after your meal.