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El Pollo Loco

4.3
(582 reviews)

Business Details

28261 Crown Valley Pkwy, Laguna Niguel, CA
92677, United States
(949) 643-0347

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Laguna Niguel,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
28261 Crown Valley Pkwy, Laguna Niguel, CA
92677, United States

Hours

Monday9:30 AM - 10:00 PM
Tuesday9:30 AM - 10:00 PM
Wednesday9:30 AM - 10:00 PM
Thursday9:30 AM - 10:00 PM
Friday9:30 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.3
582 reviews
5 stars
397
4 stars
90
3 stars
33
2 stars
19
1 star
43
  • EC
    Eulices Calderon
    Apr 5, 2026
    1.0
    Just passed by the drive thru ordered a pollo bowl no pico or onions my bowl was full of onions. Told them twice no onions.
  • JA
    Justin Anderson
    Mar 5, 2026
    2.0
    This place has gotten expensive. 36 dollars for a salad, a burrito with 1 drink and an order of churros. Way too much for mediocre food. I won't be back.
  • KK
    Kim
    Jan 30, 2026
    3.0
    Tasted like avg rotisserie for $20. Meh.
  • SR
    Silvia Rivas
    Jan 24, 2026
    1.0
    Muy mala experiencia con la cajera de nombre SONIA quizá tuvo mal día pero debería ser más paciente con los clientes y más si vamos por primera vez yo no sabía aún que pedir y casi me exigía aséelo ella es de aspecto latino y no quiero mencionar la palabra rasismo pero fue muy grosera y nada amable la comida exelente para ser comida rápida pero las caceras en especial ella debe ser más amable y comprensible y paciente y ayudarnos a comprender el menú !… calidad del restaurante un 10% espetó esa persona q me atendió
  • JP
    Jovan Felix Paredes
    Jan 20, 2026
    5.0
    Siempre que voy me atienden perfecto, a la gente le gusta su trabajo, siempre el cajero Jonathan me atiende de una manera muy educada y feliz

Brand Certified Facts from El Pollo Loco

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Certified April 05, 2026Yext Knowledge Graph
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