Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
My elderly father (70 years old) visited this Wendy’s location in Laguna Hills at approximately 6:15 p.m. on Friday, February 13th. He ordered a double-patty burger, and unfortunately the bottom patty was completely raw. This is absolutely unacceptable.
My father has medical conditions and did not realize the meat was undercooked until he had already eaten most of the burger. Serving raw beef is a serious health risk, especially to elderly customers. Situations like this are extremely concerning, particularly when you think about past food safety incidents in the fast-food industry where undercooked meat caused severe illness and even deaths.
Food safety should be a top priority at any restaurant. I am very concerned that this location may not be properly cooking their meat or following basic safety procedures. I strongly urge management to review their cooking standards and training immediately before someone gets seriously sick.
I hope the store takes this matter seriously and ensures this does not happen again.
CW
Celine Wiersma
Jan 26, 2026
5.0
Wendy is always my choice and I never regretted it. The service is quick and the food is always good!
PP
photosbyisaac1
Jan 21, 2026
5.0
The best chilli
JB
Joe Bueno
Jan 17, 2026
5.0
My go to Burger here is the Dave's double
KF
Kaelyn Fleissner
Jan 3, 2026
1.0
Just got food poisoning from this Wendy's after eating a cheese and bacon baked potatoe. Will not return to this location service was horrible as well had to request my order twice and the radio and twice and the window....
What are the operating hours for the drive-thru at Wendy's on Alicia Pkwy?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's on Alicia Pkwy currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's Alicia Pkwy offer delivery and how can I check availability?
Delivery is available where offered; check availability by entering your address on the Wendy's app or at order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
You can find nutrition and allergen details on the Wendy's menu website, mobile app, or in-restaurant nutrition posters.
Does the Wendy's at Alicia Pkwy serve breakfast, and what options are available?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods does Wendy's Alicia Pkwy accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Alicia Pkwy regarding questions or feedback?
Contact Wendy's Customer Care via live chat at their website, call 888-624-8140 or call this location directly at (949) 951-7679.
Which nearby ice cream shop can I visit after my meal at Wendy's on Alicia Pkwy?
Baskin-Robbins, an ice cream shop, is close by and a great spot to enjoy dessert after your lunch or dinner.
Are there nearby shops where I can purchase shoes or accessories near Wendy's Alicia Pkwy?
Yes, SAS Shoes and SAS Shoes Laguna Hills offer shoe and fashion accessory shopping near Wendy's.
What other dining options are close to Wendy's on Alicia Pkwy?
Nearby dining includes TOGO'S Sandwiches for subs, Lulu Cafe for coffee and brunch, and Terra Mia Pizzeria for Italian food.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: