Dunkin'

4.0
473 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Laguna Hills, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
25242 McIntyre St, Laguna Hills, CA
92653, United States

Hours

Reviews

4.0
473 reviews
5 stars
265
4 stars
74
3 stars
58
2 stars
27
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Positive Experiences

Some customers highlighted friendly staff and enjoyable food and drinks, particularly praising specific employees for their excellent service.

Cleanliness

Several reviews noted cleanliness issues within the store, affecting the overall dining experience.

Drive-Thru Delays

Customers expressed frustration with long wait times in the drive-thru, indicating a need for better management and staffing.
  • EL
    Evelyn Lee
    Oct 27, 2025
    1.0
    Slow service. And it’s not right to keep making the drive-through orders that were placed after dine in orders!!! There were five dine-in customers waiting at the pick up line. Everyone felt mistreated and was complaining.
  • MD
    Michele Diggs
    Oct 19, 2025
    1.0
    Service was not good. And order was wrong and staff was not friendly
  • KN
    Kurt Nielson
    Sep 21, 2025
    5.0
    Fun place
  • SK
    Sam King
    Sep 13, 2025
    5.0
    Stop here at least twice a week. Very friendly and quick. Tip these guys! They don't make alot of money and they appreciate it. Very good service here at this location.
  • HZ
    Hong Z
    Aug 10, 2025
    5.0
    5 stars service from Hailey! I stopped by Dunkin’ planning to just grab a coffee, but when I opened the mobile app, I noticed a $3 medium refresher offer. I wasn’t sure how to use the coupon on the app, but Hailey was so kind and patient in explaining the app interface and even helped me complete the order at the counter. Such warm and helpful service really made my day—thank you, Hailey!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Laguna Hills, CA?

Dunkin' in Laguna Hills is open daily from 4:30 AM to 6:00 PM.

Does Dunkin' offer delivery or pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services to its customers.