McDonald's

Reviews

• CS

  Casfer Samson

  1 day ago
  1.0
  The customer service here is non-existent. The person at the counter was incredibly rude and acted like taking my order was a huge inconvenience. No greeting, no thank you—just poor attitudes all around. I won’t be coming back to this location until they retrain their team.
• VT

  Victoria Tishman (Tori)

  6 days ago
  1.0
  This McDonald’s is convenient and I love using the app for deals, but I’ve had some consistent issues at this Lafayette location. The orange juice often seems watered down compared to other nearby McDonald’s, and I’ve noticed discrepancies between what I order in the app and what shows up on the receipt at pickup. A few times, items were missing and I had to ask for them. Some of the staff are very friendly and helpful, but customer service can be inconsistent depending on who’s working. I’d recommend double-checking your order before leaving. Hoping management can tighten things up because this location has potential.
• MM

  Matt Morris

  Mar 18, 2026
  5.0
  I specifically love their plain old cheeseburger as you can drive and eat it and it won't spill all over your car
• SS

  Samsoor Safi

  Feb 28, 2026
  1.0
  You might want to provide additional customer service training to your staff—especially the shorter gentleman who was working around 9:00 PM on February 27. The experience was disappointing, and I hope you address it to prevent similar issues in the future
• PD

  Pouria Dehghani

  Feb 26, 2026
  1.0
  I had a very disappointing experience at this McDonald’s location. The staff were extremely rude and unprofessional, and the restaurant was very dirty. What’s worse is that orders are often incorrect. Today, we ordered two milkshakes — one vanilla and one strawberry — but both of them were clearly vanilla. When I pointed this out to the employee, she insisted that one was strawberry just because it looked slightly pink, even though it obviously tasted like vanilla. It was clear that they had run out of strawberry and filled it with vanilla instead. She then rudely closed the window and walked away without offering any help or solution. This is not the first time this has happened. I’ve experienced similar issues at least four times at this location. Due to the poor service, lack of honesty, and overall cleanliness issues, I will not be coming back here again.

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