Chipotle Mexican Grill

3.5
225 reviews
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About

Mexican Restaurant
Chipotle Lafayette SF is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3518 Mt Diablo Blvd, Lafayette, CA
94549, United States

Hours

Reviews

3.5
225 reviews
5 stars
76
4 stars
57
3 stars
29
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the decreasing portion sizes, often feeling shorted on key ingredients.

Service Quality

Service quality is inconsistent, with reports of rude staff, rushed service, and issues with order accuracy.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Food Quality

While many customers enjoyed the food, there were complaints about inconsistent quality, including stale chips and undercooked rice.

Customer Experience

Customers reported mixed experiences, with some praising the staff and service while others noted a lack of friendliness and attentiveness.
  • NP
    Niko Pritchard
    Dec 20, 2025
    1.0
    I usually get fine portions but I come in today and get the smallest portion. I specifically asked for double white rice and get shorted on that plus beans meat and cheese. Very disappointing.
  • DT
    Dor T
    Oct 5, 2025
    5.0
    Recommend mobile order!
  • JM
    J. M.
    Oct 2, 2025
    2.0
    Honestly is very fresh but usually I come around 1pm and see the same servers. I totally tried to avoid two girls in particular, the rest is good but today I came at 8pm. One of those girls serve me (the short Latina/Asian not sure ) and after she short me again I sat down and watch her... and sadly confirmed she shorts me on purpose. I observed the take out guy and the young white girl, they were on point with the portions... No bias. This is not the first time but the other times I was on my brake so I didn't have the time to really watch and wanted to believe i was trippin. I came straight from work after 4 hours of overtime, I'm an electrician, yeah I might be a little dusty and yes I'm Latino but my dollar and I deserve the same treatment as anyone else.
  • SP
    Steve Podell
    Aug 8, 2025
    4.0
    Updated November 2025: On my last few visits the tables were clean, and the cashier was much more polite. So I am upgrading my stars. The food is always very good, although the chips are hit and miss -- sometimes no lime, sometimes too little salt, sometimes soggy. ------------------------------------- I have been going to this Chipotle once a month for more than 10 years. The food is usually great, with occasional erratic misses like stale un-salted chips, and soda machines without syrup. The service is often rushed and less friendly than it used to be. But today at 2pm, with at least 6 staff on duty and no line, every single table inside and out was dirty. That is so avoidable and an indicator of sloppy management. It makes me worry about how clean it is behind the scenes.
  • RS
    Reneau Sai
    Aug 1, 2025
    1.0
    The food portions here keep getting worse. They load up on rice and provide really stingy portions of actual healthy parts of this meal. Please stop doing this to your loyal customers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Lafayette SF serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Lafayette SF?

Chipotle Lafayette SF is open daily from 10:45 AM to 11:00 PM.