McDonald's

3.8
708 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27612 Antonio Parkway, Ladera Ranch, CA
92694, United States

Hours

Reviews

3.8
708 reviews
5 stars
326
4 stars
162
3 stars
86
2 stars
38
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent mistakes with orders, long wait times, and inconsistent service quality.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about freshness and incorrect items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the kids' play area and dining space.

Staff Attitude

While some customers praised friendly staff, others noted rudeness and lack of urgency from employees.

Family-Friendly

The restaurant is generally seen as a good place for families, with a fun play area for kids.
  • LB
    L B
    Nov 6, 2025
    1.0
    Laziest employee or manager on service in the mornings. 3x I’ve came by to pick up from driver through at 5:30-6am. Only car in drive through but asked to park in pick up stalls to wait. 10 min later the woman wearing the headset comes to the door with the food and opens the door, standing in the doorway while holding the bag. I’m in stall 1 for pick up and she holds the bag staring at me and says “your food” in an upset tone and makes me get out of my car to grab It. I don’t mind walking. The issue is how she handles this. She could have walked 10 steps to hand me food in the pick ups talk I was asked to park in to wait. But instead she stands in the doorway and asks in a rude manner for me to get out of my car and grab the bag from her. She needs to learn manners. If she’s the manager, this store can do better.
  • IK
    Iurii Kononov
    Oct 4, 2025
    2.0
    I had to wait about 15–20 minutes for my burger. It looked like there was only one girl handling everything at once — preparing the food, serving customers at the register, and also bringing out the ready orders. I saw the bag with my order number sitting there, but the other employees ignored it, except for the girl I mentioned. She did a great job.
  • EC
    Erica Cruz
    Sep 30, 2025
    4.0
    this is my top choice for a great dinner.
  • CC
    CityHunt3R911
    Sep 30, 2025
    5.0
    Fast friendly
  • RB
    Rommel Bonilla
    Sep 27, 2025
    5.0
    deliciosa comida y postres dulces

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Ladera Ranch?

McDonald's in Ladera Ranch operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:30 AM to 9:00 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.