While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in La Verne,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Patricia is very kind and attentive, the best pollo loco
RB
Rommel Bautista
Feb 13, 2026
1.0
Filthy unclean place .. got the chicken quesadilla and there were pieces of bone in it...I thought I had a broken tooth or something.But I. Spitting it out it was dark burnt piece of bone, more likely cut from the thigh area...
But when you have to go to each table just to find a place to enjoy and eat peacefully but can't because it hasn't been wiped is frustrating and shouldn't be in a place that serves food.
RA
Rudy Abundis
Nov 3, 2025
4.0
self serve, gotta use kiosks. Kind of no people experience.
JM
Jessica Miller
Oct 15, 2025
5.0
Great chicken and award winning customer service!!!
DM
Diana Mireles
Oct 1, 2025
5.0
Food is great, place is clean, friendly service. Hakeem provided great customer service, he is friendly and amazing attitude
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