Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Service quality varied significantly; some staff were praised for friendliness while others were criticized for rudeness and lack of professionalism.
Food Quality
Food quality was inconsistent, with several reviews mentioning unsatisfactory meals, including poorly prepared salads and sandwiches.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in food areas.
Atmosphere
The new location's atmosphere received mixed reviews, with some enjoying the space while others found it too bright and lacking the cozy feel of previous locations.