McDonald's

3.6
1075 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
78-962 Highway 111, La Quinta, CA
92253, United States

Hours

Reviews

3.6
1,075 reviews
5 stars
445
4 stars
210
3 stars
147
2 stars
75
1 star
198

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including cold fries and undercooked items.

Service Speed

Numerous reviews highlighted slow service, with long wait times in both drive-thru and in-store orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or items not prepared as requested.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in bathrooms and the dining area.
  • RF
    Rocio Fuller
    Nov 11, 2025
    1.0
    I payed for 2 sausages bacon and egg McGriddles they gave me the wrong order I received 2 sausages and egg Mac muffins. Half the price I paid.I called the manager her name is Lili , she was rude she wants I come back and bring the food and the ticket. She not offering noting for they made me mistake and I was loosing time from my job and gas driving back. They gave me incorrect food again now is missing the bacon in the McDonald’s griddles. But she was rude , the manager is noting care about the clients the another day the food for my husband has a little piece the plastic. We made reported too. Is bad service.
  • JT
    Joshua Tabor
    Nov 2, 2025
    1.0
    Store was clean.The young man that served my order was polite. hash Browns were cold and soggy.I couldn't eat it. i also can't enjoy cold sausage.and unmelted cheese. This isn't a knock as a former managment member either. I was hoping for a hot breakfast today 11/2/25 at 712-20am
  • RS
    Randy Silva
    Oct 24, 2025
    4.0
    I had breakfast and it was good.
  • SS
    S. Smith
    Oct 12, 2025
    1.0
    Unfortunately, our experience at this location was not the best. It was the ONLY TIME I have eaten a McDonald's Quarter Pounder and fries that did not taste like the classics.
  • DD
    Donnie D
    Oct 11, 2025
    1.0
    I ordered a 40pc nugget and 2 large fry for delivery at around 11:30pm I knew it was late so I didn’t expect much for food quality but it was horrible. The drive was only a few minutes so it’s not to blame. The fry’s were cold and barely edible from how stale. Chicken nuggets were disgusting too. I understand it’s late but you could’ve atleast thrown them back in the fryer so they were not cold and hard.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in La Quinta, CA?

McDonald's in La Quinta is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's in La Quinta offer delivery and curbside pickup?

Yes, they offer delivery, same-day delivery, curbside pickup, and no-contact delivery services.