Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or poorly prepared food, including cold fries and undercooked items.
Service Speed
Numerous reviews highlighted slow service, with long wait times in both drive-thru and in-store orders.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in bathrooms and the dining area.
RF
Rocio Fuller
Nov 11, 2025
1.0
I payed for 2 sausages bacon and egg McGriddles they gave me the wrong order I received 2 sausages and egg Mac muffins. Half the price I paid.I called the manager her name is Lili , she was rude she wants I come back and bring the food and the ticket. She not offering noting for they made me mistake and I was loosing time from my job and gas driving back. They gave me incorrect food again now is missing the bacon in the McDonald’s griddles. But she was rude , the manager is noting care about the clients the another day the food for my husband has a little piece the plastic. We made reported too. Is bad service.
JT
Joshua Tabor
Nov 2, 2025
1.0
Store was clean.The young man that served my order was polite. hash Browns were cold and soggy.I couldn't eat it. i also can't enjoy cold sausage.and unmelted cheese. This isn't a knock as a former managment member either. I was hoping for a hot breakfast today 11/2/25 at 712-20am
RS
Randy Silva
Oct 24, 2025
4.0
I had breakfast and it was good.
SS
S. Smith
Oct 12, 2025
1.0
Unfortunately, our experience at this location was not the best. It was the ONLY TIME I have eaten a McDonald's Quarter Pounder and fries that did not taste like the classics.
DD
Donnie D
Oct 11, 2025
1.0
I ordered a 40pc nugget and 2 large fry for delivery at around 11:30pm I knew it was late so I didn’t expect much for food quality but it was horrible. The drive was only a few minutes so it’s not to blame. The fry’s were cold and barely edible from how stale. Chicken nuggets were disgusting too. I understand it’s late but you could’ve atleast thrown them back in the fryer so they were not cold and hard.