Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsatisfactory taste.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty bathrooms and overall untidy conditions.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of concern for customer complaints and rude interactions.
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Cora Dunn
5 days ago
3.0
Poeple were nice food is. . . Well, it's McDonald's
ZM
Zedekiah Matsumori
5 days ago
1.0
Worst McDonald's I've ever been in, there was some lady yelling from the back for the dine in orders and she was rude to everyone. I got my food after 10 minutes, but my buddy had to wait 30+ minutes and people who ordered after him with more stuff (including me) got their food first and when we went to ask this dude went back and asked her where it was and she was super rude about it.
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Pedro Arriaga
5 days ago
1.0
Is unbelievable they got my order wrong , I got home and notice it! Is more unavailable that I call and they hang up on me ! Order 1228
Came to drive thru , 1/06/2026 at 10:45 !!
Customer service is very poorly .
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Daniel Anderson
Dec 27, 2025
4.0
Open twenty four hours. Not the best deals, but decent quality food for the price.
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Ruby Rebosa
Dec 5, 2025
1.0
Horrible and dangerous!!!!
I had gone to this McDonald's on HWY 111 in LA QUINTA, CA many times in the morning for breakfast.
The young girl who handed me my coffee at the drive thru over-filled the cup with the VERY HOT coffee and did NOT close the lid securely. The VERY HOT coffee spilled on my lap and the cup holder in the car with a third of an inch overspill. I was wearing cotton pants. Even the receipt she handed me had spillage. SHE SLAMMED SHUT THE WINDOW and had NO REMORSE AT ALL. I HONKED MY HORN because I needed a lot of napkins for the spillage. The short-haired lady wearing a McDonald's visor opened the window with napkins to hand me already and shut the window right away again. I BELIEVE SHE'S THE SHIFT MANAGER. NEITHER ONE OF THEM SHOWED ANY CONCERN. DID NOT APOLOGIZE WHATSOEVER!!!
Another McDonald's had already gotten sued in the past for overfilling cups with very hot drinks that ended up hurting a customer. These POORLY TRAINED workers who are not happy to have a job should be FIRED IMMEDIATELY!!!