Chipotle Mexican Grill

4.0
513 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle La Quinta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
79174 Highway 111, La Quinta, CA
92253, United States

Hours

Reviews

4.0
513 reviews
5 stars
277
4 stars
110
3 stars
36
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or of poor quality, with some noting a decline in freshness over time.

Portion Sizes

Numerous reviews mentioned that portion sizes have decreased significantly, leading to dissatisfaction among customers.

Customer Service

Customer service experiences varied widely, with many reviews highlighting rude staff and poor management, while a few praised friendly and helpful employees.

Cleanliness

Several customers noted cleanliness issues in the dining area and food preparation areas, which contributed to a negative dining experience.

Inconsistency

Customers expressed frustration over inconsistent experiences, particularly with order accuracy and food preparation.
  • MK
    Martin Koons
    Nov 13, 2025
    1.0
    Visited this Chipotle for the last time. No consistency with serving size, food was cold. Out of peppers and server shook some of the meat off of the ladle. I don't need to pay $14 for a bowl of rice & beans. Also, the manager was rude from a previous visit.
  • LL
    L L
    Oct 28, 2025
    2.0
    Food is cold, don’t go between 2-4pm. Second time I have gone after picking up kids from school. Wanted to give it a try again. Same thing hard cold food. I think that’s the slow time, so you get all the left over meat from lunch. Service was fine. Ambiance didn’t matter it’s always been uncomfortable
  • GG
    Gee
    Oct 26, 2025
    1.0
    I don’t even care to complain about places but i’ve ate at every chipotle in the valley and this has to be the worse. Ordered online and they skimped me out on my burrito. Smallest $18 burrito i’ve ever seen. And I set an order for 9:40 at 9pm and it wasn’t ready til 9:50. Why have an option if your employees don’t follow through with it?
  • LG
    Loretta Gilmore
    Oct 25, 2025
    1.0
    This location is awful. I’ve been continuously hoping the quality of their food would improve over the past few years but Everytime I’ve come here they are either out of half of their food or the food has been sitting out so long the beans and rice are dry. The portion sizes are also pitiful and the manager is SO RUDE. I made the drive all the way to Palm desert where the customer service is excellent and the food is always fresh and served with a smile. A change in management should fix this location.
  • PP
    Petra
    Sep 13, 2025
    2.0
    We were at the La Quinta, CA location just now, and they’re still using plastic cutting boards, which likely leave microplastics in the food. Too bad—time for Chipotle to address this issue. Our rice and beans even got cold while we waited for the carne asada to be chopped on the plastic board.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in La Quinta offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in La Quinta?

Chipotle is open every day from 10:30 AM to 11:00 PM.