Chipotle Mexican Grill

4.0
515 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle La Quinta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
79174 Highway 111, La Quinta, CA
92253, United States

Hours

Reviews

4.0
515 reviews
5 stars
279
4 stars
109
3 stars
37
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, stale, or of poor quality, with many noting a decline in freshness and portion sizes.

Customer Service

There were numerous complaints about rude or unprofessional staff, inconsistent service, and a lack of ownership in resolving issues.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.

Inconsistency

Many customers expressed frustration over inconsistent portion sizes and order accuracy, particularly with online orders.
  • JM
    Jessy Abigail Melendres-Zamudio
    Dec 2, 2025
    5.0
    I always get the same order of a burrito 🌯. It's good food and atmosphere
  • NB
    Narender Bihan
    Nov 27, 2025
    3.0
    Very basic place, food quality is poor.
  • MK
    Martin Koons
    Nov 13, 2025
    1.0
    Visited this Chipotle for the last time. No consistency with serving size, food was cold. Out of peppers and server shook some of the meat off of the ladle. I don't need to pay $14 for a bowl of rice & beans. Also, the manager was rude from a previous visit.
  • LL
    L L
    Oct 28, 2025
    2.0
    Food is cold, don’t go between 2-4pm. Second time I have gone after picking up kids from school. Wanted to give it a try again. Same thing hard cold food. I think that’s the slow time, so you get all the left over meat from lunch. Service was fine. Ambiance didn’t matter it’s always been uncomfortable
  • LG
    Loretta Gilmore
    Oct 25, 2025
    1.0
    This location is awful. I’ve been continuously hoping the quality of their food would improve over the past few years but Everytime I’ve come here they are either out of half of their food or the food has been sitting out so long the beans and rice are dry. The portion sizes are also pitiful and the manager is SO RUDE. I made the drive all the way to Palm desert where the customer service is excellent and the food is always fresh and served with a smile. A change in management should fix this location.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in La Quinta offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in La Quinta?

Chipotle is open every day from 10:30 AM to 11:00 PM.