Chipotle La Quinta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food being cold, stale, or of poor quality, with many noting a decline in freshness and portion sizes.
Customer Service
There were numerous complaints about rude or unprofessional staff, inconsistent service, and a lack of ownership in resolving issues.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.
Inconsistency
Many customers expressed frustration over inconsistent portion sizes and order accuracy, particularly with online orders.
JM
Jessy Abigail Melendres-Zamudio
Dec 2, 2025
5.0
I always get the same order of a burrito 🌯. It's good food and atmosphere
NB
Narender Bihan
Nov 27, 2025
3.0
Very basic place, food quality is poor.
MK
Martin Koons
Nov 13, 2025
1.0
Visited this Chipotle for the last time. No consistency with serving size, food was cold. Out of peppers and server shook some of the meat off of the ladle. I don't need to pay $14 for a bowl of rice & beans. Also, the manager was rude from a previous visit.
LL
L L
Oct 28, 2025
2.0
Food is cold, don’t go between 2-4pm. Second time I have gone after picking up kids from school. Wanted to give it a try again. Same thing hard cold food. I think that’s the slow time, so you get all the left over meat from lunch. Service was fine. Ambiance didn’t matter it’s always been uncomfortable
LG
Loretta Gilmore
Oct 25, 2025
1.0
This location is awful. I’ve been continuously hoping the quality of their food would improve over the past few years but Everytime I’ve come here they are either out of half of their food or the food has been sitting out so long the beans and rice are dry.
The portion sizes are also pitiful and the manager is SO RUDE.
I made the drive all the way to Palm desert where the customer service is excellent and the food is always fresh and served with a smile.
A change in management should fix this location.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in La Quinta offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in La Quinta?
Chipotle is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in La Quinta offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order Chipotle in La Quinta online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located in La Quinta?
It is located at 79174 Highway 111, Ste 101, La Quinta, CA 92253, next to The Habit.
What special principles does Chipotle follow regarding its food ingredients?
Chipotle adheres to its Food with Integrity principles, prioritizing ingredients sourced from farms practicing humane and sustainable methods, using only 53 real ingredients without artificial additives.
What methods of payment are accepted at Chipotle Mexican Grill in La Quinta?
They accept credit cards and offer gift cards as a payment method.
Are there any nearby places to visit before or after dining at Chipotle in La Quinta?
Nearby you can visit Yogurtland La Quinta for frozen yogurt, The Habit Burger Grill for burgers, or Pavilion at La Quinta for shopping.
Is Chipotle Mexican Grill in La Quinta accessible via public transportation or near major points of interest?
While specific transit stations aren't listed, nearby prominent locations like FedEx Office Print & Ship Center and Best Buy can help orient customers finding their way to Chipotle.
Does Chipotle Mexican Grill in La Quinta have a social media presence?
Yes, you can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and offers.