When you're in the mood for bold flavors and customizable wings, look no further than Wingstop La Puente. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a consistent problem with service efficiency and staff professionalism.
Food Quality
Many reviews highlighted issues with food quality, including oily wings, burnt fries, and missing items, leading to dissatisfaction with the overall dining experience.
Management Concerns
Several customers expressed concerns about management, citing unprofessional behavior, lack of organization, and inadequate staffing as contributing factors to their negative experiences.
Mixed Experiences
While many reviews were negative, a few customers did mention positive experiences with food quality and service, suggesting that experiences may vary depending on the time and staff present.
NR
na6 runner
Jul 30, 2025
1.0
If I could do zero stars I would
I ordered 8:42 pm door dash driver arrived at 9:12 according to their service readiness. Order was not ready until 9:50 pm for the door dash driver. I have noticed this to be a trend in this specific branch. The manager is not doing a good job with scheduling and the manager position needs to be re-evaluated. Have questions contact me back I have experience with closing a fast food restaurant.
TF
Tim Pan Fans
Jul 29, 2025
1.0
If you want your food be on time, do not come here!
RS
Ricardo Sanchez
Jul 15, 2025
2.0
Honestly done ordering from wingstop there always skimping out on the lemon pepper seasoning as you can see on my photo it literally looks like I ordered plain happens everytime I even called right after completing my order and the guy seemed cool with added extra seasoning but still came like this
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop La Puente offer?
Wingstop La Puente offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop La Puente?
Wingstop La Puente is open daily from 10:00 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop La Puente offer delivery and pickup options?
Yes, Wingstop La Puente provides in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop La Puente's food online?
Yes, you can order online for carryout or delivery through their website or mobile apps.
What payment methods are accepted at Wingstop La Puente?
Wingstop La Puente accepts American Express, Discover, Mastercard, and Visa credit cards.
Is there a drive-through service available at Wingstop La Puente?
No, Wingstop La Puente does not have a drive-through service; the store is currently closed for drive-through hours every day.
What is the address and contact number for Wingstop La Puente?
Wingstop La Puente is located at 1238 N Hacienda Blvd, La Puente, CA 91744. You can call them at +1 626-919-0709.
What nearby places can I visit before or after dining at Wingstop La Puente?
Nearby places include Kim Nail Shop and Paradise Spa for beauty treatments, Fred Loya Insurance for insurance needs, and Starbucks for coffee.
How can the nearby Starbucks assist customers visiting Wingstop La Puente?
Customers can grab a coffee or snack at Starbucks located nearby before or after enjoying their meal at Wingstop La Puente, enhancing their visit experience.
Are there any health-related services close to Wingstop La Puente?
Yes, nearby medical services include Los Ninos Childrens Medical Clinic and Bright Dental Care, offering convenient healthcare options near Wingstop La Puente.